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Firefly Legal

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Nov 27 2012

Firefly Legal Offers Electronic Data Interface to Clients

Are you getting the most from your associate legal services company? Read more to find out how Firefly’s Electronic Data Interface is a step above the rest.

Who is Firefly?

Firefly Legal isn’t just a standard process serving company; we do a lot more. From court filing and document retrieval to loss mitigation and background checks, Firefly Legal is truly a full-service company. With regional offices in four states, and expanding to more, Firefly gives you the opportunity to put a face to a name. We also have a strong network of fully trained and proven process servers throughout the US. So even if we don’t have a brick and mortar office, we can be anywhere you need us to be.

What is Electronic Data Interface?

Beyond that, Firefly offers all of our clients the ability to bridge information with an electronic data interface (EDI). EDIs can be set up to provide real-time data or updated at time intervals; it can be customized to what our clients prefer. No matter when the site is updated, our clients always have access to the data.

And whether or not Firefly creates the software interface, directly connects to your network, or goes through popular third party companies including Net Director, Case Aware, Perfect Practice, and others, Firefly will certainly make sure you’re never left in the dark about the status of your case.

Why set up an EDI?

Efficiency. Taking advantage of this service eliminates the need to call or email for status updates (though customer service associates will still respond to any and all calls or emails) and shortens the wait for affidavits as they can be received immediately. This service saves both companies money by providing a more streamlined process. Keeping you well-informed keeps your clients up to date.

At Firefly, we incorporate the cost of building an EDI with our fees, and with that we offer unlimited customer service by phone or email.

How can I get started with an EDI with Firefly?

Once a client, Firefly Legal can set up an electronic data interface (EDI) typically within a month. Contact us today to let us know that you would like to move forward with this. Of course, if you have questions relating to your firm and how we can make it work, please don’t hesitate to give us a call (877) 963-3534.

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Categories: General

Nov 19 2012

Firefly Donates Non-Perishable Food

Giving back to the community is hugely important to Firefly Legal. This year, we decided to do a traditional canned goods food drive at all of our offices, as well as an online food drive.

The participation was fantastic, and we were able to help out a lot of people in our local communities. For our physical canned food drive,  our team in Tampa really went above and beyond by gathering SIX boxes for the Metropolitan Ministries. Canned and non-perishable goods were also collected at our other office locations, too. Food pantries in Illinois, South Carolina, Ohio, and Florida will receive the donations.

Though we’ve wrapped up our canned goods drive, we are keeping our fundraising page on Feeding America open through Thanksgiving. Feeding America works with large corporate manufacturers to secure food, so they can get more food for the money; every dollar raised will provide eight complete meals. The funds raised through Feeding America will go to a network of over 200 food banks/pantries across America.

If you would like to see more pictures, be sure to check out our Facebook page.

Thank you to everyone who participated!

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Nov 15 2012

Firefly Legal Attends OACTA Conference

Firefly Legal’s Phil Data, Ohio Operations Manager, and Columbus Team Lead Christopher Galownia attended the Ohio Association of Civil Trial Attorneys this past week. Manning the booth, Phil and Chris represented Firefly Legal well by taking advantage of the educational and networking opportunities provided.

Thanks to everyone who stopped by our booth!

Chris Galownia (left), Team Lead, Columbus, OH and Phil Data (right), Ohio Operations Manager

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Categories: General

Nov 8 2012

PAAPRS Presentation – Informative and Worthwhile

Today I had the opportunity to join the PAAPRS Presentation, which was organized by Steven Glenn and presented by Trent Carlyle of ServeNow. This presentation proved to be both informative and worthwhile as it went in depth as to why the PAAPRS initiative is important.

To recap, Trent Carlyle began the presentation by explaining that from what they have observed, process server assault is becoming a nationwide issue, and as such necessitated a campaign to promote awareness and legislative reform.

As Carlyle explained in the presentation, the goal of PAAPRS is to provide a platform to raise awareness, prevent assault, collect assault data, bolster association initiatives, and garner legislative support. Awareness is critical to the campaign, as the general public likely has little to no knowledge of the increase in attacks on process servers as reported in the presentation. PAAPRS would like to see legislators get involved and make moves to increase penalties for violence and aggression against process servers. PAAPRS also wants to work with process serving associations to gain endorsements and to help increase awareness about the growing problem.  Their hope is that they become a resource for lawmakers, process servers, and legal professionals, and that legislation is in place to protect process servers across the board. Glenn and Carlyle both emphasized that the purpose of this campaign, first and foremost, is to promote safety for process servers.

On the PAAPRS website, a safety test is available to gauge how process servers would respond if put in different situations. There are also tips and resources for process servers to prepare for assaults and to report them, as well. Since those involved with the PAAPRS initiative are only gathering preliminary data, past assaults within the last couple years can be reported. At this point in time, they do not require a police report or evidence to report the assaults on this website, though reporting assaults to the local police department are highly encouraged. The presentation concluded with a question and answer session.

I left the webinar feeling a bit more informed about what it is that ServeNow and the PAAPRS initiative intends to accomplish. Check out their website to see what you can do to help spread the word and help process servers nationally.

Firefly Legal hopes that all process servers, nationally or the process servers in Chicago, our own backyard, are safe. Whatever we can do to promote that, we want to participate in.

 

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Categories: General · Process Server

Nov 7 2012

Firefly Legal’s Charleston, SC Office Moves

 

We have exciting news! Our Charleston area office has recently moved. Now that everything is up and running, we wanted to share the information:

 

Firefly Legal, Inc.

900 Johnnie Dodds Blvd., Suite 120

Mt. Pleasant, SC 29464

Phone: (843) 856-1896

Fax: (843) 856-1897

 

You can also always call us toll-free (877) 963-3534 and we will take it from there! Please feel free to drop in to say hello to our team! We’d love to meet you.

Entrance to Charleston, SC Office

Congrats on the new office space, Charleston Team! Check out our Facebook album to meet the staff and see additional pictures.

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Nov 5 2012

Firefly Doesn’t Leave Clients in the Dark

Motions to quash aren’t something that any process serving company ever wants to hear.

Recently we were faced with a motion to quash.  The result: DENIED.

The judge noted that the court has “never had issues with [Firefly’s] service.” The judge continued and said that the DuPage Court is aware of Firefly’s own Rich Sylvester’s service affidavits being thorough and accurate and rarely, if ever, challenged.

Glad our client can breathe a sigh of relief knowing they can count on us!

Kudos to our process server Rich Sylvester! Thanks to everyone involved for making this a success.

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