Firefly Legal has been in business since 1996 as a civil process service company, and it’s no secret that we’ve figured out what works to stay in the business. To us, our clients come first, no matter the volume of the firm or their requirements. We make it happen.
We recently published an article on what clients can and should expect from their civil process supervisor- what we provide to our clients. We believe that civil process service should not just be civil process service. To us, it’s a packaged deal that brings a lot of value; incorporating small things, like filing the affidavits with the court, allows us to truly partner with our clients. To us, the client experience is the second most important factor, just behind prompt, effective, and good process service.
During a time in the civil process service industry when many clients are looking for reduced rates for service, and justification when rates are higher, we’re not afraid to reveal what we do for our clients. We think it’s worth it. Let us know what you think. The article is also accompanied by a Firefly video that tells about our company, where we came from, and what we stand for. Check it out!
Thanks for reading!