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Oct 18 2013

News This Week

Firefly Legal does our best to stay on top of the biggest news stories affecting our industry and the industries we serve. Check out some of the articles we shared this past week.

  • INSIDE ARM: “FDCPA Adds Unnecessary Layers of Collection Rules to Attorneys: Legal Panel”

Accessible online, Friday’s article from Inside Arm took a look into the discussion on the provisions in the Fair Debt Collection Practices Act, which took place at NARCA’s Legal Symposium  earlier this week. The legal panel asserted that the changes “prohibit[s] potentially productive communication.” Be sure to read the article for more information.

  • DS News Loan Mods Rise in August, Foreclosures Remain Steady
DS News reported that  loan modification numbers have risen, outpacing foreclosures. Despite the decrease in foreclosures, there is still an abundant inventory.
  • INSIDE ARM: “‘Precollect’ Causes FDCPA Heartburn for Collectors and Creditors”

FDCPA prohibits “precollect” efforts. This is discussed in a podcast reported on by InsideArm.

  • ACA INTERNATIONAL NEWS: “JPMorgan Chase to Disband Consumer Debt Collection Litigation Unit” 

 After cutting back litigation efforts back in 2011, JPMorgan Chase will shut down its debt collection litigation unit, which employs roughly 100 people.

Student loan debt is up 61% in the last 5 years and are currently at the highest rate since 1995.

Though many markets are still rife with foreclosures, overall foreclosure numbers are showing a steep decline since  this quarter last year.


Be sure to follow us on Twitter to get the latest industry news from a variety of sources!


Categories: Firefly News · General

Oct 17 2013

Firefly’s VP Celebrates 16th Year in Process Service

Firefly Legal’s Vice President Matt Massa just celebrated his 16th year with the nationwide civil process service company. Starting out as a civil process server, Massa grew with the company, moving from process server to management and to his current roles as the Vice President.

During the last 16 years, the civil process service industry has changed significantly. Perhaps the most notable changes include the increased use of technology and changes in compliance regulations. Massa explained, “I would say the advancement of technology and integration between firm and vendor is probably the biggest.  The ability to talk to each other’s systems thereby decreasing overhead costs and payroll, and double keying information, have been huge.”

Firefly Legal is one of the most technologically advanced civil process service companies. Right out of the gate, Firefly provided process servers with a mobile app that could log service attempts, pictures, and GPS. This was a great advantage to our clients as it showed that service from Firefly was reliable, high-integrity, and expeditious. Clients would not have to wait for these updates, nor would they have to question whether or not the service attempts were good.

Other changes throughout Firefly’s history include the creation of the secure client website. Accessible through the top tool bar, clients today can click login to be brought directly to the secure client portal. This provides them with 24 hour access to the job status, service attempts, affiliated documents/images, affidavits, and invoices.

These are just a few of the many changes that Massa has seen throughout his time at Firefly.

With Massa at the healm of Firefly, we’re excited to see what the next 16 years will bring us.

matt massa 16 yearsThanks for your service, Matt!


Categories: Firefly News · General

Oct 10 2013

One Stop Civil Process Service Shop

Why hassle with multiple civil process service vendors when Firefly Legal can handle it all for you?

Our clients are among the best and brightest in the business– why? They’re keeping things efficient by using one civil process service company rather than using multiple servers. Firefly Legal offers quality service nationwide and locally- no matter where you need civil process service, we can handle it for you.

Excellent Service

Firefly Legal is a trusted name in the civil process service industry. Our civil process servers have the highest level of reliability, integrity, and excellence. With comprehensive, competitive pricing, we make sure that we’re meeting your needs– both with service expectations and our rates. Firefly’s servers go through a rigorous application process and are continually reviewed for their performance. Firefly doesn’t settle for less than the best process servers, and it doesn’t expect its clients to either.


Firefly is a tested and mature organization, having been in business since 1996. It was founded in Chicago as a family business. That family character, and attendant commitments, continue to characterize Firefly’s business values. Beyond that, Firefly knows the process serving business, firsthand, and from the inside out. The members of its senior executive leadership all have extensive experience themselves as process servers. They incorporate this experience and perspective into every aspect of the business.

Comprehensive, Competitive Pricing

All of the following services are included in Firefly’s standard fees: due diligent preparation, service of process, affidavits and reporting, filing necessary documents with local courts, electronic copies of all documentation, electronic billing, access to online case management client portal, and access to a dedicated client services team.


Don’t scramble when you need a server in a count that’s not local to you. Firefly Legal has an extensive network of civil process servers throughout the US– and if our in-house servers aren’t in an area where you need service, we’ve got excellent relationships with vendors who have agreed to work with Firefly under our service requirements. You’ll get the same great service from Firefly without having to deal with a middle man.

We’ve got you covered; we’re nationwide process servers. Let us serve you while we serve your documents.