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Work with qualified and experienced Des Moines process servers—because incompetent service of process costs you time, money, and reputation.
You’re busy, handling multiple cases at once and trying to keep them all on track. You’re under pressure from the senior partners and your clients to make progress with a particular case, but you need to serve the respondent before anything can move forward.
When you have countless tasks to complete every day, you don’t have time to worry about whether the process server you hire will get the job done. And you don’t have time to wait for the Sheriff’s office to do it.
Working with a professional process server should be easy, not another stressful item on your to-do list. At Firefly Legal, we’ve been supporting lawyers and other professionals with qualified process serving, skip tracing, document retrieval, and other critical legal support services since 1996.
If you need an experienced Des Moines process server—without the headache—give us a call.
Finding a process server with local knowledge is crucial, especially if you’re not based in Indiana or the Des Moines area. Our process servers know the most efficient routes and are able to complete service of process from start to finish in a timely manner.
We only work with qualified individuals who’ve proven their expertise in Indiana Court Rules, with experience dealing with Polk and Warren County Courthouses.
The difference between a seasoned process server and a new one is how well they handle difficult situations too, not just their knowledge of court procedures. They should be discreet and courteous, able to remain calm and focused no matter how the respondent reacts, in order to complete the service of process.
When you hire one of our process servers, you get a professional who handles every aspect of the job well: local knowledge, legal experience, and the necessary soft skills.
We’ve worked with attorneys, law firms, financial institutions, property owners, government entities and private businesses throughout Polk County and the Des Moines metro area. Our process servers are trusted by the professional community because we’re thorough and discreet.
At Firefly Legal, we strive to make your job as easy as possible—that’s why providing robust customer service is also a top priority for us. Our online portal makes tracking your orders easy and convenient, and we always have representatives ready to answer your questions.
Through our online system, you can stay in contact with your process server and receive real-time updates on service attempts. You can track GPS coordinates and time-stamped affidavits.
For nearly three decades, we’ve been serving the Des Moines legal and business community with the professionalism and expertise you can expect from a nationwide process serving company. But by working with local, knowledgeable process servers, we’re able to provide the hyper-tailored customer service you’d expect from a small Des Moines firm. With us, you get the best of both worlds.
Instead of worrying about the status of your documents and whether your case will move forward as expected, work with a professional team of process servers. Firefly Legal is known in the Des Moines area for courteous and dependable service, every time.
We’ve built a reputation as a respected Des Moines process serving company thanks to our professionalism and expertise—but also because we strive to provide the best solutions for our customers. Firefly Legal has led the industry in innovation, being one of the first to introduce technologies that are now standard practice.
With our proprietary customer portal and online application, we’ve digitized the entire process from start to finish—you can place an order for service, have it completed, and have your documents filed all without leaving your office.
Nearly 30 years of serving the Des Moines legal community has taught us what matters most: getting it done right, on time, every time. We’ve never wavered from our commitment to accuracy, professionalism, and responsive service. That’s why the most respected law firms in Polk County and Indiana continue to trust us with their most critical deliveries.
Take a look at what some of our previous clients have had to say about our process servers:
“Collaborating with Firefly has been a tremendous asset. They go beyond the scope of the job by acting as consultants to my firm and advising us on how we can work together to improve our processes and business.” – Mike Arnovitz, Reimer, Arnovitz, Chernek & Jeffrey Co., L.P.A.
“Overall Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail oriented staff which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straight forward to use. Overall I would give Firefly an A+ grade, keep up the good work.” – Henschel & Beinhaker, P.A.
“Our firm handles a high volume caseload and Firefly has been instrumental in developing systems that are efficient, yet maintain a high degree of quality control. Firefly’s team is innovative and adaptable to help us meet the needs of our clients, and has utilized creative solutions to help navigate the ever-changing legal landscape.” – Joel Knosher, Attorney Denzin Soltanzadeh LLC
Firefly Legal is your trusted process serving partner in Des Moines and Polk County. We’re committed to helping you keep your legal cases and business transactions moving forward with zero hassle.
Although most of our clients are attorneys or law firms, we also partner with businesses and public sector entities in other industries.
Firefly Legal offers customized contracts, so we can provide you with the document delivery and filing services suited exactly to your needs.
Being a leader in the civil process service industry means providing our clients with unparalleled integrity, excellence, and reliability.
All of our process servers are well-versed in county and state laws governing service of process.
Unlike some states, Indiana doesn’t require process servers to hold a special license; anyone over 18 who isn’t a party to the case can serve legal documents. Personal service is the preferred method, where the summons and complaint are delivered directly to the recipient. If that’s not possible, documents can be left at the person’s home or workplace with someone of suitable age and discretion.
Indiana also recognizes service by certified or registered mail with return receipt requested, and service is considered complete as soon as the documents are mailed. When a recipient can’t be located or has left the state, service by publication in a local newspaper becomes an option.
It’s worth noting that if someone is served personally, they’re expected to acknowledge receipt in writing—and even if they refuse to accept the documents, service is still considered complete.
Anyone who accepts service on behalf of another person has a legal obligation to deliver those documents promptly. For situations where standard procedures won’t work, the Indiana Supreme Court has the authority to approve alternative service methods. And if a witness fails to appear after being properly subpoenaed without a valid excuse, the court can enforce compliance through attachment.
At Firefly Legal, our process servers follow these rules meticulously to ensure every serve is done right the first time.
At Firefly Legal, we’re here to make your life easier. As Hartford’s trusted process serving partner, we handle the details so you can focus on what matters most: your clients and your cases.
Every law firm works differently, so we don’t believe in cookie-cutter contracts. Instead, we build a service plan around your needs. Whether you’re a solo attorney or part of a larger team, we’ll customize an agreement that matches your caseload and workflow.
Here’s what we can include:
When you work with Firefly Legal, you’re not just getting a process server and legal support partner. Every job includes thorough preparation, electronic documentation, portal access for tracking your cases in real time, responsive client support, and professional service you can count on.
Our team is always ready when you need us. Let’s talk about how we can support your practice. Reach out today and we’ll create a plan that works for you.
Your legal cases deserve more than just adequate service—they deserve the expertise, reliability, and professionalism that Firefly Legal has delivered to Des Moines for nearly three decades.
Routine process service, complex skip tracing, or a full suite of legal support services. Our team is standing by to make your job easier. We know you’re juggling multiple cases and tight deadlines, which is why we’ve built our entire operation around one goal: keeping your cases moving forward without adding stress to your day.
Let’s talk about your process serving needs. Contact us today for a free consultation, or request your quote by filling out our online form. Des Moines’ most trusted process servers are ready to become your reliable legal partner.
Firefly audits every file coming in and going out without slowing down the process. We believe our attention to detail is unique to the industry and brings a high level of accuracy to our clients. We demand perfection!
Our firm handles a high volume caseload and Firefly has been instrumental in developing systems that are efficient, yet maintain a high degree of quality control. Firefly’s team is innovative and adaptable to help us meet the needs of our clients, and has utilized creative solutions to help navigate the ever-changing legal landscape.
Joel Knosher, Attorney Denzin Soltanzadeh LLC
Our firm has had the pleasure of working with Firefly for several years now. Firefly’s customer service and response times are outstanding. Firefly’s web portal is extremely user-friendly, and the file information is always up to date. In addition to placing file updates on their web portal, Firefly also sends email updates, which is extremely convenient and allows us to easily save updates to our electronic files. Firefly also provides our firm with quarterly client reports that provide us with important details on our files, such as status updates and analytics, which are invaluable from a practice management standpoint. We truly enjoy working with Firefly and consider them a valued vendor partner!
Albertelli Law Partners Ohio – Tony Scarlato, Ohio Managing Partner
It was a pleasure working with the Firefly team for this years audit. Firefly was very responsive, professional and thorough in both their initial questionnaire as well as all follow-ups. Firefly’s compliance and security controls are both on point. I look forward to our continued relationship and working with them on the compliance audit in 2021.
Stefanie Rudy, Compliance Manager – Diaz Anselmo & Associates P.A.
Overall Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail oriented staff which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straight forward to use. Overall I would give Firefly an A+ grade, keep up the good work.
Henschel & Beinhaker, P.A.
“Thank you for working so hard for/and with us to ensure the filings are getting done timely. I know it can get a little crazy sometimes with these FHA deadlines and we appreciate you always working with us to ensure the deadlines are getting met.”
Anselmo Lindberg & Associates LLC
I wanted to thank you for the expeditious manner in which you handled obtaining the court date and filing the documents at the Bridgeview courthouse. You saved us a lot of aggravation and our client a lot of money. We will definitely be using Firefly Legal in the future. Thanks again.
Julie McCormack, DAVIS|FRIEDMAN
Firefly takes pride in putting our clients first. We are dedicated to delivering results and becoming a valued partner to you and your company. See why Firefly has become one of the nation’s most trusted legal service providers today.
Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.
“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.
Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:
Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534
Email: info@fireflylegal.com
Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.
Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.
You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.
Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.
When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.
It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.
If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.
For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.
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