Email Us (877) 963-3534 Pay InvoiceClient Login

Firefly Legal

Currently viewing archive for IACC

Jan 23 2013

Firefly Legal Attends IACC 42nd Annual Convention

The IACC 42nd Annual Convention was a fantastic conference held January 16-18 2013 by the International Association of Commercial Collectors. The convention took place at the Eden Roc Renaissance Miami Beach Resort & Spa in Miami Beach, Florida. The conference was attended by Jennifer Dlugolecki, Director of Client Relations, and Stephanie Irvine, Marketing + Communications Specialist of Firefly.

Eden Roc Hotel

Aside from the tropical temperature and resort atmosphere, this conference was packed with networking opportunities and informational sessions, as most conferences are. However, the convention organizers truly did an exceptional job. Check out some of the highlights!

Welcoming Reception/Meeting

The welcoming reception started the convention off on a great note with a fresh cocktail hour followed by a three course meal. The meeting was brief and introduced the award winners, new members, new conference attendees, and the president-elect. A couple humorous speeches were given and the meeting was adjourned. Again, a great opening session that held everyone’s attention, wasn’t too long, and got the conference off to a great start.

The Exhibit Hall



An intimate convention room allowed for attendees to grab a bite to eat and speak with vendors and other attendees. The small setting was fantastic and allowed the vendors to get great attention. The conference was the perfect size to allow for true interaction.

Check out our booth! A lot of the chotchkies we brought had already been snagged up at the time of our picture.Firefly Booth





Meet the Attorneys

This session was fantastic. It allowed the vendors to meet and connect with the IACC attorneys. There are so many conventions and conferences where there are few opportunities to actually meet and talk with the attorneys at a conference. This allowed for a quick meet and great, which set the tone for a personalized conference with true networking possibilities. Later, exhibitors were introduced and allowed a few minutes to introduce themselves. I loved this part– it allowed us to reach a wider audience that might not have known who we are.

Client Customer Service Session

This session provided great tips for garnering a true relationship with your clients and prospective clients. This session was helpful not just for the attorneys, but also for vendors. Everyone benefited from the advice provided. Also, social media and it’s importance (or lack thereof) in the legal world. This was a riveting discussion that included opinions from both sides. Projections for what would happen with social media and law firms in the future were also discussed. This was absolutely an engaging session.

Special Event: Floridian Princess Dinner Cruise

The special event on Thursday evening encouraged attendees to get on board The Floridian Princess for a sunset cruise and dinner along the intercoastal waterways. The weather was perfect for this event, a live band played until 10:00 pm, and the sights were amazing.

Overall, this conference proved to be a great conference, and we will definitely be attending in the future.


Princess Cruise Ocean View