Chicago, Illinois

Our experienced team of process servers handles the entire service of process for you so that you can focus on the rest of your professional responsibilities. We offer a highly trained team who is familiar with all of the rules and regulations related to process serving in Chicago and Cook County. 

Years of Staff Experience
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Chicago Process Server

Chances are, if you need a process server, it’s because you’re busy. It’s normal for lawyers, private investigators, law enforcement agencies, government agencies, collections agencies, and more to find themselves overwhelmed by the workload associated with completing their service of process demands.

Anyone who needs to serve legal notices is aware of the workload and expense that comes with process serving. 

That’s where we come in.

We can serve individuals at home, at work, or wherever we can legally find them. For businesses, we know who to serve and what procedures to follow. And when the recipient is difficult to locate, we are experienced with skip tracing

Firefly Legal has been supporting the Chicago legal system since 1996. When our process servers get involved, you can expect a timely resolution to your service of process needs. 

Process servers play a crucial role in the legal system by serving as a neutral third party that ensures due process and helps maintain the integrity of the legal proceedings.
Process server is an individual or company responsible for delivering legal documents to individuals or entities involved in a legal case.

What to Expect When you Choose Firefly Legal for Your Chicago Process Service

We take pride in our unparalleled success rates for timely service. When you choose Firefly Legal, you can count on:

  • Excellent communication
  • Fast results
  • Reduction of paperwork
  • Accuracy
  • Efficiency

We do this by harnessing the latest technologies and always staying on the cutting edge of the industry.

In fact, we were among the first in the industry to adopt innovations that have changed the game for process serving, including:

  • Pre-skip work
  • Real-time reporting
  • Our proprietary Firefly mobile app for process servers
  • GPS coordinates
  • Accessible pictures with thorough descriptions for more confident identification
  • Electronic Data Interface bridging
  • Collaboration with third-party case management software

We have digitized process serving, but not just because it removes paperwork from the process. Instead, it is about keeping cases moving, no matter what.

Serve Defendants right the first time.

Being a leader in the civil process service industry means providing our clients with unparalleled integrity, excellence, and reliability.


Firefly Legal Offers Professionalism and Integrity

Operating since 1996, Firefly Legal has built a solid business based on our core values: We promptly and effectively serve every client with a personal, responsive, and appreciative attitude. If something doesn’t go the way you planned, let us know and we will make it right.

We are proud of our reputation, including:

  • Being a Fannie Mae approved vendor
  • Having an A+ BBB rating
  • Holding SOC 2 Type 1 certification

We are a national company with a strong, established presence in Chicago. Our Illinois process servers participate in civil process service organizations and events, as well as industry events that are related to our work. That includes conferences on foreclosure, collections, subrogation, and more.

We stay up-to-date with industry changes and trends. We regularly assess and review our Chicago process servers and our processes to make sure that we are always improving.

A process server's job is to make sure people know they're part of a legal case, like a lawsuit, by delivering the official documents that explain what's going on.

What We Offer as Chicago Process Servers

As Chicago’s premier process servers, we offer exactly what you need to keep your cases moving.

Your service fees include:


  • due diligence preparation
  • service of process
  • affidavits and reporting
  • filing necessary documents with local courts
  • electronic copies of all documentation
  • electronic billing
  • access to online case management client portal
  • dedicated client services team ready and willing to address your questions and provide file status

In addition to process serving, Firefly Legal offers:

Our contracts are adaptable to your specific needs. To make things easier for you, Firefly Legal’s Cook County servers are on standby, ready to help when they’re called upon.

Don’t worry about the paperwork associated with the service of process; we are ready to handle it for you! 

Industries We Work With in Chicago

Although we work with a lot of lawyers, we know that attorneys are not the only people who need professional process servers.

We work with: 

  • Collection Agencies who use process servers to serve legal notices and documents for recovering unpaid debts. This includes demand letters, summons, wage garnishments, etc.
  • Insurance Companies who hire servers to deliver legal notifications related to claims disputes, subrogation rights, and terminating policies.
  • Corporations may need servers to issue service of process in business disputes, intellectual property cases, enforcing contracts, etc.
  • Private Investigators work with servers to gather evidence by delivering subpoenas for info, records, testimony.
  • Government Agencies serve court orders, tax liens, eviction notices, and other legal actions taken by local, state, federal agencies.
  • Property Managers use servers to issue notices to tenants for overdue rent, lease violations, evictions, and other disputes.
  • Private Citizens can utilize servers without a lawyer for matters like small claims suits, family court documents, probate issues, etc.
  • Anyone needing to formally deliver a legal notice or file to an individual or company may require process serving assistance at some point. Servers act as independent contractors available for hire by a wide range of clients.

Firefly continuously monitors server performance to make sure we keep only the best in the field, and update individual servers on their performance and areas of improvement. Our system consists of human and technological checks and balances while our quality assurance team audits performance on every file.

We don’t settle for less than the best process servers and we don’t expect our clients to either!

Raising the Bar

Firefly audits every file coming in and going out without slowing down the process. We believe our attention to detail is unique to the industry and brings a high level of accuracy to our clients. We demand perfection!


What do our Satisfied Customers Say?


Our firm handles a high volume caseload and Firefly has been instrumental in developing systems that are efficient, yet maintain a high degree of quality control. Firefly’s team is innovative and adaptable to help us meet the needs of our clients, and has utilized creative solutions to help navigate the ever-changing legal landscape.

Joel Knosher, Attorney Denzin Soltanzadeh LLC


Our firm has had the pleasure of working with Firefly for several years now. Firefly’s customer service and response times are outstanding. Firefly’s web portal is extremely user-friendly, and the file information is always up to date. In addition to placing file updates on their web portal, Firefly also sends email updates, which is extremely convenient and allows us to easily save updates to our electronic files. Firefly also provides our firm with quarterly client reports that provide us with important details on our files, such as status updates and analytics, which are invaluable from a practice management standpoint. We truly enjoy working with Firefly and consider them a valued vendor partner!

Albertelli Law Partners Ohio – Tony Scarlato, Ohio Managing Partner


It was a pleasure working with the Firefly team for this years audit. Firefly was very responsive, professional and thorough in both their initial questionnaire as well as all follow-ups. Firefly’s compliance and security controls are both on point. I look forward to our continued relationship and working with them on the compliance audit in 2021.

Stefanie Rudy, Compliance Manager – Diaz Anselmo & Associates P.A.


Overall Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail oriented staff which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straight forward to use. Overall I would give Firefly an A+ grade, keep up the good work.

Henschel & Beinhaker, P.A.


“Thank you for working so hard for/and with us to ensure the filings are getting done timely. I know it can get a little crazy sometimes with these FHA deadlines and we appreciate you always working with us to ensure the deadlines are getting met.”

Anselmo Lindberg & Associates LLC


I wanted to thank you for the expeditious manner in which you handled obtaining the court date and filing the documents at the Bridgeview courthouse.  You saved us a lot of aggravation and our client a lot of money. We will definitely be using Firefly Legal in the future. Thanks again.



Enlighten your caseload.

Firefly takes pride in putting our clients first. We are dedicated to delivering results and becoming a valued partner to you and your company. See why Firefly has become one of the nation’s most trusted legal service providers today.

Privacy Policy

Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.

Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:

Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534

  1. Information Firefly Collects
    1. Personally Identifiable Information
      Collection of Personally Identifiable Information may occur when you:
      • Inquire about Firefly services;
      • Create an account at Firefly’s website;
      • Participate in any marketing survey or other Firefly activity online or offline;
      • Correspond with Firefly; or
      • Otherwise volunteer information.
    2. Non-Personally Identifiable Information
      Firefly’s website may collect some non-personal information about you using special types of technologies, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
  2. Use of Data Firefly Collects
    1. Personally Identifiable Information
      Firefly wants to provide you with the best service experience. In order to do this, Firefly may use your Personally Identifiable Information to allow it to:
      • Track and verify compliance with Firefly policies and applicable laws;
      • Provide the services you request;
      • Contact you about the status of a service request;
      • Customize our communications to you; and
      • Improve our customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.

    2. Non-Personally Identifiable InformationFirefly uses the Non-Personally Identifiable Information that it collects from you and other visitors in a manner that does not personally identify any individual. Firefly uses Non-Personally Identifiable Information to make its website more interesting and usefol to you. Firefly also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help its site design team.Cookies: Like many other commercial sites, Firefly’s website utilizes standard technologies called “cookies” to collect information about how its website is used. A cookie is a small data text file that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Firefly. You can set your browser to not accept cookies, but that may interfere with your use of the website. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies also allow Firefly to track user trends and patterns which can help Firefly improve areas of its website. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections made. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus or capture your email address. No Personally Identifiable Information is recorded.
  3. Information Firefly Shares with Others
    1. Firefly’s Contractors
      Firefly may contract with other companies to provide certain services to Firefly. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Firefly. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Firefly.
    2. Third Parties
      Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Firefly business).
    3. Disclosure Exceptions
      Notwithstanding the above policies, Firefly reserves the right to disclose your personal information to appropriate third parties if required to do so by law or if Firefly believes that such action is necessary:
      • To comply with legal process such as a search warrant, subpoena or court order;
      • To protect Firefly’s rights and property;
      • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
      • To protect against misuse or unauthorized use of the website; or
      • During emergencies, such as when Firefly believes someone’s physical safety is at risk.

Your Choices

Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.

You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.

Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.

Email Use

When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.


It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.

Policy Changes

If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.

Questions or Comments?

For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.