As any attorney knows, paperwork accounts for a tremendous amount of civil litigation and casework. Filing and retrieving time-sensitive legal documents are a crucial part of building a successful case.

Proper court filings and verified document retrieval are vital to the legal process but can prove extremely time consuming. Whether you’re managing these monumental tasks on your own, or delegating them to a paralegal, they can take away precious time needed to research, interview witnesses, and gather evidence for your case.

Document Retrieval Services

What if you could permanently outsource this mountain of overwhelming paperwork to professionals with a thorough understanding of the legal process and adherence to regulatory compliance?

The good news is that Firefly Legal, an industry leader with a proven track record of success, can help. Let us take care of your court filings and document retrieval services so that you can focus on the big picture. 

Hiring a legal support services firm to handle the time-consuming processes of document retrieval, court filing, process serving, and additional services can allow attorneys the necessary time to concentrate on building a successful civil case.

When you choose a legal services company, you’re building a partnership. The right professionals can become the team you depend on to handle time-sensitive, confidential documents and ensure all vital legal deadlines are met.

Document retrieval services for medical documents

What are document retrieval services?

As your case progresses, you may discover that you need medical documents, court documents, or other necessary legal documents to bolster the strength of your client’s claim. That’s where vital document retrieval services come in.

Document retrieval services allow a dedicated legal support team to expedite the retrieval system, adhere to regulatory compliance, and ensure the documents retrieved are accurate and credible.

Document retrievals can include:

How document retrieval works 

Document retrieval utilizes both old school and modern methods to ensure you have access to the data and research you need. At times, this may involve a visit to a court clerk and a written request for documents. Other instances call for the use of retrieval software and other technology tools.

It’s vital that any party retrieving documents for you is knowledgeable about the laws and regulations in your region. Meticulous compliance is paramount, as sloppy work or inaccurate data can increase the liability risk to your case.

In order to retrieve public court filings, a professional and registered document retrieval team typically uses PACER (Public Access to Court Electronic Records).

Firefly Legal stands as a true industry leader, with over 28 years of passionate commitment to civil service, excellence, and industry best practices. Our partnerships with attorneys nationwide have allowed us to provide customized legal services that exceed expectations and redefine standards. 

Our state-of-the-art systems ensure that you have access to the information you need, precisely when you need it.

You can expect the following from Firefly Legal:

Document retrieval service Firefly Legal

What to look for in a document retrieval service

In the legal world, time is as precious as money — efficiency, precision, and reliability are paramount to the success of document retrieval. This means experience and innovation in outsourced legal support services are crucial. 

In your search for document retrieval services, it’s important to look for the following:

Our comprehensive services can provide the help you need to devote your time to building a successful civil case. Every service we provide is given the same level of attention and care that attorneys deserve.

Firefly Legal services include:

Firefly Legal document retrieval services offer attorneys the ability to focus on their cases without getting bogged down and crushed by mountains of paperwork. You shouldn’t have to take on time-consuming tasks that you can outsource to a trusted partner. 

We’re committed to stand as your partner in excellent nationwide document retrieval and can offer you peace of mind in the knowledge that you’ve entrusted reliable industry leaders. 

Connect with Firefly Legal today for the support and competence you need in document retrieval services. Let our seamless and skillful work help to strengthen the foundation of your case.

*Contact Firefly at (877) 963-3534 for specific questions about your local courts.

Privacy Policy

Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.

Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:

Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534

  1. Information Firefly Collects
    1. Personally Identifiable Information
      Collection of Personally Identifiable Information may occur when you:
      • Inquire about Firefly services;
      • Create an account at Firefly’s website;
      • Participate in any marketing survey or other Firefly activity online or offline;
      • Correspond with Firefly; or
      • Otherwise volunteer information.
    2. Non-Personally Identifiable Information
      Firefly’s website may collect some non-personal information about you using special types of technologies, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
  2. Use of Data Firefly Collects
    1. Personally Identifiable Information
      Firefly wants to provide you with the best service experience. In order to do this, Firefly may use your Personally Identifiable Information to allow it to:
      • Track and verify compliance with Firefly policies and applicable laws;
      • Provide the services you request;
      • Contact you about the status of a service request;
      • Customize our communications to you; and
      • Improve our customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.

    2. Non-Personally Identifiable InformationFirefly uses the Non-Personally Identifiable Information that it collects from you and other visitors in a manner that does not personally identify any individual. Firefly uses Non-Personally Identifiable Information to make its website more interesting and usefol to you. Firefly also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help its site design team.Cookies: Like many other commercial sites, Firefly’s website utilizes standard technologies called “cookies” to collect information about how its website is used. A cookie is a small data text file that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Firefly. You can set your browser to not accept cookies, but that may interfere with your use of the website. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies also allow Firefly to track user trends and patterns which can help Firefly improve areas of its website. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections made. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus or capture your email address. No Personally Identifiable Information is recorded.
  3. Information Firefly Shares with Others
    1. Firefly’s Contractors
      Firefly may contract with other companies to provide certain services to Firefly. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Firefly. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Firefly.
    2. Third Parties
      Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Firefly business).
    3. Disclosure Exceptions
      Notwithstanding the above policies, Firefly reserves the right to disclose your personal information to appropriate third parties if required to do so by law or if Firefly believes that such action is necessary:
      • To comply with legal process such as a search warrant, subpoena or court order;
      • To protect Firefly’s rights and property;
      • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
      • To protect against misuse or unauthorized use of the website; or
      • During emergencies, such as when Firefly believes someone’s physical safety is at risk.

Your Choices

Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.

You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.

Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.

Email Use

When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.


It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.

Policy Changes

If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.

Questions or Comments?

For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.