Expert Skip Tracing Solutions

Attorneys across the U.S. understand the complications that can arise with process serving. If a named party in a civil lawsuit assumes that they may be served, there’s a chance they could try to evade the process, or have moved to a new address. This could complicate your case, and may prevent it from moving forward.

Skip tracing provides a way for the right process serving team to quickly, legally, and efficiently locate defendants in your civil case.

As an industry leader, Firefly takes pride in offering comprehensive solutions to attorneys across the United States. Our skip tracing services are designed to empower legal professionals with innovative technology, and unparalleled accuracy in locating individuals. 

Discover how Firefly Legal can enhance your legal strategies through our exceptional skip tracing services.

What You Need To Know About Skip Tracing

Skip tracing requires thorough knowledge of and compliance to the laws surrounding process serving. It’s a crucial method to locate the intended recipients of your legal documents, and can help attorneys save time and money.

Skip tracing can help give lawyers assurance of reliable document delivery, and allow process servers to locate, deliver, and verify recipients in a timely response to an attorney’s request.

It's important to use skip tracing methods through impartial third parties and ensure they stay within legal boundaries.

What Firefly Legal Skip Tracing Includes

The intricate process of skip tracing is vital for attorneys who need unparalleled legal services. However, it’s crucial that skip tracing methods are utilized by unbiased third parties and must remain within legal means.

Firefly Legal employs a range of strategies and applications to ensure the success of your skip tracing case, and our team offers customized solutions tailor-made to meet your unique needs. Let’s take a look.

Comprehensive database searches

The skip tracing specialists of Firefly Legal conduct deep dive searches across extensive confidential and public databases to quickly locate your intended process serving recipients. 

We tap into a vast array of public and private records and proprietary sources. We then analyze a wealth of information to piece together valuable clues to discern an individual’s whereabouts, social and professional associations, and financial history.

Digital footprint analysis

We’ll utilize advanced technology to trace the digital footprint of your intended process serving recipients. This may include combing through a recipient’s social media presence and other digital interactions.

Digital footprint analysis can prove effective in cases where traditional methods may fall short of locating an individual. This analysis can also help to inform attorneys about the behavior of an individual, and could help to strengthen your case. 

Due diligence affidavit

We will compile extensive notes from our skip tracing and process serving teams, including detailed notes about the databases checked and time, address, and verified delivery of process. We’ll also include updated status and relevant case information updated in a thorough affidavit.

Field investigations

In cases where digital skip tracing doesn’t suffice, our skip tracing team may conduct legal, compliant field investigations. This hands-on approach involves on-the-ground efforts to gather information, interview relevant parties, and validate leads. 

Pre-skip tracing

Before we send our process servers into the field, we may use a pre-skip tracing system. This system allows us to pre-emptively trace an individual’s likely location on the chance that they should elude legal document delivery.

Our pre-skip system can help save attorneys vital time and money.

Process serving recommendations

After we conduct pre-skip tracing, we can advise you and collaborate on where and how you should allow us to send our process serving team. This helps to ensure efficient process services, and may prevent the need for more detailed skip tracing procedures.

Surveillance techniques

Maintaining a low profile may prove critical for successful skip tracing. Thus, Firefly Legal may use legal surveillance techniques to confirm an individual is present at a specific location before our process servers attempt delivery.

Skip Tracing Integration With Legal Workflows

Firefly Legal will ensure that our skip tracing techniques aren’t disruptive to the legal workflow that’s paramount to your case. We understand the importance of efficiency and prioritize our seamless collaborations with attorneys nationwide.

Here are some of the ways our skip tracing can seamlessly integrate with your workflow:

Case Management Systems

Our skip tracing services can easily integrate with popular case management systems and streamline the overall legal case process.

Client Support

Our dedicated client support team is available to address your inquiries, provide updates, and offer assistance, which can enhance your overall experience and allow you to concentrate on your workflow.

Collaborative Approach

Firefly Legal encourages open communication and prioritizes collaboration within our legal partnerships. This ensures that our skip tracing efforts will seamlessly align with the strategies you implement for your civil case.

Cost Effective Solutions

By utilizing our skip tracing services, you can save your firm long-term costs associated with process serving and location of defendants. We will act quickly and efficiently to ensure we locate your intended delivery recipients.

Creation of Customized Skip Tracing Plans

We work closely with attorneys to understand the nuances of their cases, and customize our skip tracing plans accordingly.

Reliable Efficiency and Timeliness

The skip tracing methods of Firefly Legal can integrate with your workflow to ensure efficiency. Our reliable process serving team can then address your legal document delivery needs in a timely manner. We have perfected our skip tracing methods to help attorneys save vital time and resources. Our reliable efficiency and timeliness enables them to focus on the core aspects of their civil cases.

How Skip Tracing Can Help Your Civil Case

Firefly Legal will ensure that our skip tracing techniques aren’t disruptive to the legal workflow that’s paramount to your case. We understand the importance of efficiency and prioritize our seamless collaborations with attorneys nationwide.

Here are some of the ways our skip tracing can seamlessly integrate with your workflow:

How You Can Access Your Skip Tracing File Status

Effective skip tracing and process serving demand an adherence to the latest innovations in information security. We’re committed to the highest standards of data protection and security.

Here are some of the benefits of entrusting your skip tracing and process serving needs to Firefly:

  • Secure handling of sensitive data: 

Our process servers adhere to stringent security protocols and take discretion seriously. This ensures the secure handling of sensitive information, such as financial histories and residential addresses, throughout the skip tracing process.

  • Compliance with industry standards and legal regulations: 

We demonstrate our compliance with industry-recognized standards for data security, availability, and confidentiality. The legal regulations surrounding information security also require strict compliance, and our team remains up-to-date on any changes in legislation.

  • Protection and knowledge: 

At Firefly Legal, our team won’t share the sensitive information we uncover with any third parties. Our communication about our skip tracing results remains confidential and is only shared with you on a case-specific basis.

Firefly Legal Cares About Data Security

We understand that time is of the essence with your skip tracing cases. You may need consistent, real time updates before you can proceed with other details of your case.

Here are some of the ways you can access the status of your case:

  • Call the toll-free number for Firefly Legal, (877) 963-3534, and select option 2
  • Utilize our secure case management to log in and access live updates
  • Email the Firefly Legal status department: status@fireflylegal.com
  • Connect with our client service department to schedule a status update call back from the team members working on your case
Join Firefly Legal in Process Serving

Contact Firefly Legal

Firefly Legal understands the complexities that surround skip tracing services. We pride ourselves on adhering to the legal compliance and information security those services demand. We can meet your skip tracing needs nationwide, and offer process serving, court filing, document retrieval, and additional services, too.

Our combination of experienced skip tracing specialists, innovative technology, trained process servers, tailored solutions, and seamless integration ensures that Firefly is the trusted partner you need to enhance the efficiency and success of your legal practice.

Contact Firefly Legal today to explore how our skip tracing services can elevate your legal strategies and contribute to your overall success in the courtroom. Let us stand as your trusted partner, and allow us to navigate the complexities of your skip tracing needs with precision and expertise.

Privacy Policy

Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.

Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:

Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534
Email: info@fireflylegal.com

  1. Information Firefly Collects
    1. Personally Identifiable Information
      Collection of Personally Identifiable Information may occur when you:
      • Inquire about Firefly services;
      • Create an account at Firefly’s website;
      • Participate in any marketing survey or other Firefly activity online or offline;
      • Correspond with Firefly; or
      • Otherwise volunteer information.
    2. Non-Personally Identifiable Information
      Firefly’s website may collect some non-personal information about you using special types of technologies, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
  2. Use of Data Firefly Collects
    1. Personally Identifiable Information
      Firefly wants to provide you with the best service experience. In order to do this, Firefly may use your Personally Identifiable Information to allow it to:
      • Track and verify compliance with Firefly policies and applicable laws;
      • Provide the services you request;
      • Contact you about the status of a service request;
      • Customize our communications to you; and
      • Improve our customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.

    2. Non-Personally Identifiable InformationFirefly uses the Non-Personally Identifiable Information that it collects from you and other visitors in a manner that does not personally identify any individual. Firefly uses Non-Personally Identifiable Information to make its website more interesting and usefol to you. Firefly also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help its site design team.Cookies: Like many other commercial sites, Firefly’s website utilizes standard technologies called “cookies” to collect information about how its website is used. A cookie is a small data text file that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Firefly. You can set your browser to not accept cookies, but that may interfere with your use of the website. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies also allow Firefly to track user trends and patterns which can help Firefly improve areas of its website. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections made. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus or capture your email address. No Personally Identifiable Information is recorded.
  3. Information Firefly Shares with Others
    1. Firefly’s Contractors
      Firefly may contract with other companies to provide certain services to Firefly. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Firefly. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Firefly.
    2. Third Parties
      Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Firefly business).
    3. Disclosure Exceptions
      Notwithstanding the above policies, Firefly reserves the right to disclose your personal information to appropriate third parties if required to do so by law or if Firefly believes that such action is necessary:
      • To comply with legal process such as a search warrant, subpoena or court order;
      • To protect Firefly’s rights and property;
      • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
      • To protect against misuse or unauthorized use of the website; or
      • During emergencies, such as when Firefly believes someone’s physical safety is at risk.

Your Choices

Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.

You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.

Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.

Email Use

When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.

Security

It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.

Policy Changes

If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.

Questions or Comments?

For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.