Austin,Texas Process Servers

Firefly Legal can take care of your process serving and skip tracing so that you don’t have to face serving obstacles or fail to file a legal case.

 

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Process Server in Austin,Texas

Attorneys in Austin,Texas and through greater Travis County understand the crucial need for excellent process servers in the state’s capital. Austin’s rich diversity, bustling urban life, and world-famous live music scene draws in people from all cultures and walks of life.

The right process server should understand how to work in drastically different neighborhoods and approach every case with integrity and sensitivity. An attorney needs a reliable and efficient professional who presents demonstrable knowledge of Texas law and works with compliance to all regulations.

A process server can make or break your case. It’s important to partner with someone who understands the unique challenges of Austin — using the wrong process server could result in significant liability risks, setbacks to your case, or even outright case dismissal.

You need a private process server in Austin who you can trust and rely on. Nationwide industry leader Firefly Legal can help. For the past three decades, we’ve provided U.S. attorneys with top process servers in their areas and offered customized solutions to ensure we surpass expectations.

Firefly Legal’s process servers in Austin combine technology, professionalism, and legal expertise to streamline service of process.
Firefly Legal ensures process servers in Austin comply with evolving local regulations and maintain court system relationships.

Firefly Process Servers in Austin, Texas

A Firefly Legal process server in Austin is committed to expedient and efficient delivery and will closely adhere to your specific instructions for each case. We understand the critical nature of compliance in legal document delivery and want to ensure your case doesn’t face setbacks due to your private process server.

A Firefly Legal process server works with integrity and innovation, using technology to ensure delivery to the intended recipients of your documents. We build long-lasting partnerships with attorneys in every state to effectively manage far more than just paperwork. We offer comprehensive legal support services and pride ourselves on seamless and streamlined processes.

Join our satisfied clients nationwide and partner with Firefly Legal in Austin today.

What Are the Process Server Laws and Regulations in Austin?

Attorneys with offices in multiple states and regions need a private process server in Austin who understands the specific laws and regulations in the area. Process server regulations can vastly differ from state to state, and are always subject to change.

Firefly Legal can help you to partner with a private process server who exceeds expectations, has a relationship with the local court system, adapts to the unique circumstances of every case, and remains within legal compliance.

Here are some of the laws and regulations that impact a process server in the Texas capital.

Who can serve legal documents in Austin?

A process server in Austin must be certified by the Judicial Branch Certification Commission (JBCC) to act on behalf of attorneys as an unbiased third party and deliver legal documents (including all complaints and subpoenas).

Process servers must complete education courses as mandated by the Texas courts. Certification must be renewed every two years, and includes continuing education courses. However, any person over the age of 18 can apply to become a process server.

Who a private process server can serve in Texas

It’s important to remember that a process server must record every delivery attempt and file due diligence affidavits with the courts. A Firefly Legal process server will clearly communicate with you about each attempt, and will keep you informed of court filings.

Based on the Texas Rules of Civil Procedure, a process server can deliver legal documents to any of the following parties:

  • Anyone over the age of 16 who resides in the home of the intended recipient
  • An intended recipient at their residence or place of employment
  • President, vice president, or registered agent of a corporation
  • A defendant who is served in person, electronically, or by certified mail
  • Secretary of State when an intended recipient cannot be located

Hours a process server can work in Austin

A process server in Austin doesn’t have to adhere to time restrictions and can deliver legal documents at any hour. However, it’s smart to follow general guidelines and avoid service between the hours of 10:00 p.m. and 6:00 a.m. Process servers in Texas are also prohibited from delivery on Sundays.

Additional process server laws and regulations in Austin

Additional regulations in Austin that can impact process servers include:

  • A defendant’s refusal to accept service does not void delivery or case progress.
  • Acceptable service methods include personal delivery (in person or electronically), substitute service (leaving documents with an adult), service by mail (with a return receipt), and service by publication (with court approval).
  • Process servers are permitted to serve intended recipients on military bases and in prisons.
  • Documents served in person must contain the delivery date
    Proof of service must be filed with the courts.
  • A process server is required to follow the state’s Certified Process Server Code of Ethics.

Serve Defendants right the first time.

Being a leader in the civil process service industry means providing our clients with unparalleled integrity, excellence, and reliability.

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How Firefly Legal can help

Family-owned and operated Firefly Legal leads with ethical integrity to ensure our clients have access to top professional process servers in Austin. For thirty years, we’ve been dedicated to building lasting partnerships with attorneys across the nation and providing comprehensive legal support services.

We customize our solutions based on your unique needs and optimize our efficiency by adapting to industry trends and changes in regulations. You need to be able to focus on your case, and we’re committed to taking care of your legal document delivery and more. Our success depends on your success.

Experienced process servers at Firefly Legal manage court filings, document retrieval, and delivery with speed and legal precision.
When you partner with Firefly, you can expect the following premium services:
  • Adaptability: We’ll adapt to the specific circumstances of your case, overcome delivery challenges to ensure efficiency, and quickly comply with any regulatory changes.
  • Clear Communication: You can access the Firefly client portal 24/7 and remain informed with real-time case status updates. We’ll provide detailed case notes and with compliance, record every attempt at service. We’re available to answer any questions that may arise and will transparently communicate with you about the progress of your case.
  • Compliance: Legal compliance is a crucial component to worry-free service of process, and a Firefly Legal process server in Austin has a thorough and demonstrable understanding of federal laws and the unique regulations in Texas. Our compliance helps to protect your case and your law firm from liability risks or legal setbacks.
  • Court Filings: Strict deadlines on court filings can become time-consuming and take your valuable resources. Firefly Legal can manage these electronic or in-person filings for you, ensure all deadlines are met, and allow you to focus on the bigger scope of building a strong case for your clients.
  • Discretion and Sensitivity: A Firefly Legal process server in Austin will work with the discretion and sensitivity that your case may require. We understand that emotionally-charged situations need to be handled with care, and we’ll follow all of your detailed or unique delivery instructions to support seamless delivery.
  • Document Retrieval: Time-consuming and often tedious, document retrieval is still a vital aspect of any legal case. We understand the nuances of the Austin court system and can manage your document retrieval needs.
  • Proprietary Software: The Firefly Legal Case Management System is our proprietary software and is available 24/7. Through this innovative system, you have access to all detailed client notes, status updates, and any pertinent case information in one convenient location.
  • Regular Audits: We’re able to meet our high service standards by consistently conducting service audits that allow us to overcome and correct any challenges, optimize our successful processes, remain in compliance with regulatory changes, and ensure reliable service.
  • Skip Tracing: If an intended delivery recipient is difficult to locate, we’ll employ advanced skip tracing methods. A private process server in Austin might use skip tracing to track an individual’s social media activity, perform extensive research of private and public databases, and conduct a comprehensive search of personal and professional histories. If your intended recipient is attempting to avoid being served, has changed jobs, or has moved, skip tracing can support seamless and efficient delivery.
  • Technology: A Firefly Legal process server in Austin may use technology such as electronic data interface (EDI), scannable bar codes, and streamlined workflows and waterfall processes to support a seamless delivery process.

Austin Process Server: Frequently Asked Questions

How do I hire a process server in Austin?

You may be tempted to hire the first process server in Austin that you find in a quick Internet search. However, not all process servers are created equal. The wrong process could cost you vital time and money, create liability risks, and even jeopardize your case.

In contrast, the right process server in Austin will have a proven track-record, work with ethical integrity, and efficiently manage your document delivery needs.

Here are some of the qualities you should consider when hiring a process server in Austin:

  • Adaptability
  • Attention to detail
  • Client testimonials
  • Compliance
  • Discretion
  • Efficiency
  • Innovation
  • Integrity
  • Legal knowledge
  • Positive client reviews
  • Proven track record
  • Technology know-how
  • Training
  • Transparent pricing of services and fees

There isn’t a maximum number of attempts a process server can make in Texas. The number of attempts may depend on multiple factors, including specific instructions from the court where you’ve filed your case, the type of case, and if a process server is able to locate an intended recipient.

A great process server will make a reasonable amount of attempts to serve someone, and won’t give up after 1-2 attempts.

A process server should never cut legal or ethical corners in their delivery attempts. If you hire a process server who breaks into a residence, claims to hold law enforcement authority, or who uses threatening language, there may be significant legal consequences.

Contact Firefly Legal

Attorneys in Austin need a process server they can trust and Firefly Legal can help. Join our satisfied clients nationwide and connect with a reliable and efficient process server through Firefly Legal.

Access our additional legal services and support for comprehensive help throughout your case.

Book a call with Firefly Legal today!

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Raising the Bar

Firefly audits every file coming in and going out without slowing down the process. We believe our attention to detail is unique to the industry and brings a high level of accuracy to our clients. We demand perfection!

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What do our Satisfied Customers Say?

5/5

Our firm handles a high volume caseload and Firefly has been instrumental in developing systems that are efficient, yet maintain a high degree of quality control. Firefly’s team is innovative and adaptable to help us meet the needs of our clients, and has utilized creative solutions to help navigate the ever-changing legal landscape.

Joel Knosher, Attorney Denzin Soltanzadeh LLC

5/5

Our firm has had the pleasure of working with Firefly for several years now. Firefly’s customer service and response times are outstanding. Firefly’s web portal is extremely user-friendly, and the file information is always up to date. In addition to placing file updates on their web portal, Firefly also sends email updates, which is extremely convenient and allows us to easily save updates to our electronic files. Firefly also provides our firm with quarterly client reports that provide us with important details on our files, such as status updates and analytics, which are invaluable from a practice management standpoint. We truly enjoy working with Firefly and consider them a valued vendor partner!

Albertelli Law Partners Ohio – Tony Scarlato, Ohio Managing Partner

5/5

It was a pleasure working with the Firefly team for this years audit. Firefly was very responsive, professional and thorough in both their initial questionnaire as well as all follow-ups. Firefly’s compliance and security controls are both on point. I look forward to our continued relationship and working with them on the compliance audit in 2021.

Stefanie Rudy, Compliance Manager – Diaz Anselmo & Associates P.A.

5/5

Overall Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail oriented staff which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straight forward to use. Overall I would give Firefly an A+ grade, keep up the good work.

Henschel & Beinhaker, P.A.

5/5

“Thank you for working so hard for/and with us to ensure the filings are getting done timely. I know it can get a little crazy sometimes with these FHA deadlines and we appreciate you always working with us to ensure the deadlines are getting met.”

Anselmo Lindberg & Associates LLC

5/5

I wanted to thank you for the expeditious manner in which you handled obtaining the court date and filing the documents at the Bridgeview courthouse. You saved us a lot of aggravation and our client a lot of money. We will definitely be using Firefly Legal in the future. Thanks again.

Julie McCormack, DAVIS|FRIEDMAN

enlighten-caseload

Enlighten your caseload.

Firefly takes pride in putting our clients first. We are dedicated to delivering results and becoming a valued partner to you and your company. See why Firefly has become one of the nation’s most trusted legal service providers today.

Privacy Policy

Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.

Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:

Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534
Email: info@fireflylegal.com

  1. Information Firefly Collects
    1. Personally Identifiable Information
      Collection of Personally Identifiable Information may occur when you:
      • Inquire about Firefly services;
      • Create an account at Firefly’s website;
      • Participate in any marketing survey or other Firefly activity online or offline;
      • Correspond with Firefly; or
      • Otherwise volunteer information.
    2. Non-Personally Identifiable Information
      Firefly’s website may collect some non-personal information about you using special types of technologies, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
  2. Use of Data Firefly Collects
    1. Personally Identifiable Information
      Firefly wants to provide you with the best service experience. In order to do this, Firefly may use your Personally Identifiable Information to allow it to:
      • Track and verify compliance with Firefly policies and applicable laws;
      • Provide the services you request;
      • Contact you about the status of a service request;
      • Customize our communications to you; and
      • Improve our customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.

    2. Non-Personally Identifiable InformationFirefly uses the Non-Personally Identifiable Information that it collects from you and other visitors in a manner that does not personally identify any individual. Firefly uses Non-Personally Identifiable Information to make its website more interesting and usefol to you. Firefly also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help its site design team.Cookies: Like many other commercial sites, Firefly’s website utilizes standard technologies called “cookies” to collect information about how its website is used. A cookie is a small data text file that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Firefly. You can set your browser to not accept cookies, but that may interfere with your use of the website. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies also allow Firefly to track user trends and patterns which can help Firefly improve areas of its website. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections made. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus or capture your email address. No Personally Identifiable Information is recorded.
  3. Information Firefly Shares with Others
    1. Firefly’s Contractors
      Firefly may contract with other companies to provide certain services to Firefly. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Firefly. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Firefly.
    2. Third Parties
      Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Firefly business).
    3. Disclosure Exceptions
      Notwithstanding the above policies, Firefly reserves the right to disclose your personal information to appropriate third parties if required to do so by law or if Firefly believes that such action is necessary:
      • To comply with legal process such as a search warrant, subpoena or court order;
      • To protect Firefly’s rights and property;
      • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
      • To protect against misuse or unauthorized use of the website; or
      • During emergencies, such as when Firefly believes someone’s physical safety is at risk.

Your Choices

Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.

You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.

Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.

Email Use

When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.

Security

It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.

Policy Changes

If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.

Questions or Comments?

For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.

Firefly Legal
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