Our experienced and knowledgeable process servers handle the entire service, serving individuals wherever necessary. When recipients prove difficult to track down, our skip tracing services facilitate successful process serving.
With operations in Cleveland and the surrounding counties, Firefly Legal has provided dedicated process-serving support to legal professionals since 1996. We understand the burden that legal document service adds to your workload and expenses. That’s why, when you use our team for service of process, you can focus on your core responsibilities rather than tracking down defendants.
We serve papers in all of the places where it is legal to do so:
In addition to lawyers, many other professionals may need to hire one or more process servers, including private investigators, government agencies, collections companies, and more.
Cuyahoga County Rules, Fully Covered
We begin by reviewing your documents for compliance with Ohio civil procedure and Cuyahoga County’s court-specific rules to ensure smooth, admissible service without avoidable errors or rejections.
Reliable Service Throughout Greater Cleveland
From downtown Cleveland to suburbs like Lakewood and Parma, our process servers deliver professional, prompt service supported by local knowledge of court systems, traffic, and municipal access challenges.
Court-Savvy, Trained Professionals
Your case is assigned to a Cleveland-based process server familiar with both residential and commercial delivery environments. We follow all legal delivery methods and timelines for lawful, enforceable service.
GPS-Tracked Updates and Full Documentation
Every attempt is logged with real-time updates, GPS verification, and detailed notes, giving you total visibility and traceability throughout the service process via our secure client portal.
Final Affidavit and Secure Archiving
Once service is complete, we prepare an affidavit that meets Cuyahoga County court requirements and provide a detailed invoice. Your case is securely stored for easy access and legal support.
Why are our clients so happy with our services?
That’s because we hire only the best process servers. Whether you’re interacting with a specific process server or one of our office staff, you can expect:
Our clients are represented among Cleveland’s leading law firms, law enforcement agencies, businesses, and more. They count on us to provide timely, accurate, and professional services. You can count on our team to resolve your Ohio service of process needs in a way that leaves you saying, “That was easier than I ever thought it could be!”
Since we first launched our business in 1996, we have built a foundation on our core values of professionalism and integrity.
We promptly and effectively serve every client with a personal, responsive, and appreciative attitude.
We hope you never have a problem with our work, but if you encounter an issue, please let us know right away! We will always do everything we can to make it right.
If our core values are our foundation, our reputation is based on our high success rates, excellent customer service, and use of technology.
As an essential part of Cleveland’s legal community, we are proud of our accomplishments, including the fact that we:
Our national presence across the US gives our process servers plentiful opportunities to network and connect. We ask our servers to participate in civil process service organizations, industry events, and specialized training. We also make sure that members of Firefly Legal are present at conferences for industries that use process servers, including foreclosures, collections, and subrogation.
How did we build such an excellent reputation in Cleveland and beyond? In addition to providing our process servers with excellent training, we also harness technologies that make our work faster and more accurate. In fact, we were among the first in the process-serving industry to adopt technology innovations that are commonplace today!
Our use of technology allows us to provide:
Most of this is delivered via our proprietary Firefly Legal mobile app, which our process servers use to provide clients with consistent results. Because we have digitized much of the service of process, we keep cases moving forward all the time
We make your job easier by staying current with the changes and trends in our industry. We are constantly assessing our services and evaluating our process servers because we believe it’s important to always be improving.
Check out what our clients have to say about our services!
The attorneys at Henschel & Beinhaker PA:
“Overall, Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail-oriented staff, which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straightforward to use. Overall, I would give Firefly an A+ grade, keep up the good work.”
Mark Arvonitz, LPA of Reimer, Arnovitz, Chernek & Jeffrey Co:
“Collaborating with Firefly has been a tremendous asset. They go beyond the scope of the job by acting as consultants to my firm and advising us on how we can work together to improve our processes and business.”
Shawn Davis of the Joye Law Firm, LLP:
“The work done by Firefly is truly phenomenal. The fast and competent manner in which all requests are handled, whether process serving or a skip trace, is amazing. It is comforting to know that when a request is given to them, I can rest assured that it will be carried out professionally and timely without further follow-up. It makes the work done in the legal field more efficient and cost-effective.”
Check out more statements from our satisfied clients on our Client Testimonials page!
An individual who works as a process server is a neutral third party in a legal dispute who serves important legal documents and paperwork to defendants.
Because legal documents can’t be sent through the regular mail, dropped off on a doorstep, or delivered to an assistant, lawyers and other professionals hire process servers to deliver the documents directly to their defendants.
To be a process server, one must:
Every state has slightly different rules and regulations for process servers.
Here are just a few of the laws that our servers know inside and out:
Being a leader in the civil process service industry means providing our clients with unparalleled integrity, excellence, and reliability.
We are Cleveland’s premier provider of process servers, and we will do everything in our power to serve your documents and keep your cases moving.
When you choose Firefly Legal, your contract is fully customizable to your needs. Your contract may include the following (and more):
Most of our clients are lawyers and law firms, but we also work with professionals from several other industries.
We don’t just provide process servers. We also offer:
Our Cuyahoga County process servers are ready to step in when you need them!
Your legal case is dependent upon accurate and timely service of process. At Firefly Legal, we will work closely with you to provide the best possible service outcomes. You will be able to track your success by checking the status of your case.
Our process servers provide live updates throughout their assignments, which means you will always have up-to-date information.
When you need a process server in Cleveland and the surrounding counties, choose Firefly Legal. That means choosing high standards, exceptional professionalism, and great outcomes.
Contact us today or request your free quote by filling out our online form!
Firefly audits every file coming in and going out without slowing down the process. We believe our attention to detail is unique to the industry and brings a high level of accuracy to our clients. We demand perfection!
Our goal is to attempt service within 48 hours of receiving your documents. We prioritize prompt service, ensuring that your cases progress swiftly with real-time tracking available through our secure online portal.
Our process servers handle subpoenas, summonses, complaints, and other legal documents such as family law papers, eviction notices, and trial subpoenas. Each document is served following state-specific legal protocols.
Firefly Legal differentiates itself through our commitment to accuracy, professionalism, and cutting-edge technology. Our team is highly trained in Ohio's legal requirements, and we prioritize effective communication and swift service.
Absolutely! Our services are not limited to Cleveland. We offer nationwide process serving and legal document retrieval services, ensuring that wherever your case takes you, Firefly Legal is there to assist.
Our firm handles a high volume caseload and Firefly has been instrumental in developing systems that are efficient, yet maintain a high degree of quality control. Firefly’s team is innovative and adaptable to help us meet the needs of our clients, and has utilized creative solutions to help navigate the ever-changing legal landscape.
Joel Knosher, Attorney Denzin Soltanzadeh LLC
Our firm has had the pleasure of working with Firefly for several years now. Firefly’s customer service and response times are outstanding. Firefly’s web portal is extremely user-friendly, and the file information is always up to date. In addition to placing file updates on their web portal, Firefly also sends email updates, which is extremely convenient and allows us to easily save updates to our electronic files. Firefly also provides our firm with quarterly client reports that provide us with important details on our files, such as status updates and analytics, which are invaluable from a practice management standpoint. We truly enjoy working with Firefly and consider them a valued vendor partner!
Albertelli Law Partners Ohio – Tony Scarlato, Ohio Managing Partner
It was a pleasure working with the Firefly team for this years audit. Firefly was very responsive, professional and thorough in both their initial questionnaire as well as all follow-ups. Firefly’s compliance and security controls are both on point. I look forward to our continued relationship and working with them on the compliance audit in 2021.
Stefanie Rudy, Compliance Manager – Diaz Anselmo & Associates P.A.
Overall Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail oriented staff which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straight forward to use. Overall I would give Firefly an A+ grade, keep up the good work.
Henschel & Beinhaker, P.A.
“Thank you for working so hard for/and with us to ensure the filings are getting done timely. I know it can get a little crazy sometimes with these FHA deadlines and we appreciate you always working with us to ensure the deadlines are getting met.”
Anselmo Lindberg & Associates LLC
I wanted to thank you for the expeditious manner in which you handled obtaining the court date and filing the documents at the Bridgeview courthouse. You saved us a lot of aggravation and our client a lot of money. We will definitely be using Firefly Legal in the future. Thanks again.
Julie McCormack, DAVIS|FRIEDMAN
Firefly takes pride in putting our clients first. We are dedicated to delivering results and becoming a valued partner to you and your company. See why Firefly has become one of the nation’s most trusted legal service providers today.
Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.
“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.
Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:
Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534
Email: info@fireflylegal.com
Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.
Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.
You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.
Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.
When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.
It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.
If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.
For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.
