Process Server in Jacksonville, FL

Our team can handle the entire service of process from start to finish so that you can focus on your other professional responsibilities. You can trust that everything is being served in a timely manner – and in a way that won’t undermine your case later!

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Jacksonville Process Server

Firefly Legal is Jacksonville’s premier provider of process servers. Our team is fast, experienced, and professional. No matter what industry you are in, if you need to serve legal documents, Firefly Legal can make sure those papers are served quickly and accurately.
When you need to hire a process server, you want to find someone who meets your standards for excellence. That’s why you should look for someone who is:

  • Professional
  • Timely
  • Smart
  • Well-trained
  • Ethical
  • Accurate
We know all the laws and regulations about serving documents, including where we can serve documents:
  • Private homes
  • Workplaces
  • Public spaces
  • Correctional facilities
  • Offices of legal representatives
  • Anywhere else what we are legally allowed to serve 
When clients are difficult to find, we utilize our proven skip tracing methods, making us more successful than process servers with less experience and knowledge. 
We have worked with clients since 1996, and we are proud to have Jacksonville’s leading process servers on our team. We promise a timely resolution to your process-serving needs! 
When someone is involved in a legal case, process servers, officially notify them about it.
Process server job is crucial to make sure that legal proceedings can move forward and that everyone is aware of their involvement in a case.

What to Expect When You Choose Firefly Legal

What does it mean to choose Firefly Legal? It means that you have chosen a team of experienced process servers who have unparalleled success rates.

You can expect:

  • Clear, consistent communication
  • Speedy results
  • Reduced paperwork
  • Accurate results
  • Efficient process serving

We make it happen by providing comprehensive training to all of our process servers and enabling them with cutting-edge technology. We are proud to be among the first in the process-serving industry to adopt technologies that eventually became commonplace!

Our use of state-of-the-art technology allows us to:

  • Provide real-time updates for our clients
  • Perform pre-skip work to increase accuracy
  • Use GPS tracking
  • Provide our servers with detailed descriptions and photos
  • Use advanced, third-party case management software
  • Perform Electronic Data Interface bridging

We also provide our servers with our Firefly Legal mobile app, which is a great tool in their digital toolbelt! By digitizing the process of service, we reduce the amount of paperwork associated with each legal case.

Most importantly, we keep legal cases going, no matter what.

Our Core Values at Firefly Legal

Since 1996, we have lived by our core values, which are:

  • Value
  • Integrity
  • Security
  • Dependability
  • Efficiency


Additionally, we make our mission clear: We promptly and effectively serve every client with a personal, responsive, and appreciative attitude.

If you ever have a problem with our services, we do everything we can to make it right! Our promise is to take care of our clients’ needs with professionalism and integrity!

Our Reputation in Jacksonville

Our reputation is built upon an excellent track record of success, customer service, and our use of high-tech solutions to process-serving problems.

Additionally, our credentials include:

  • Being a Fannie Mae-approved vendor
  • Having an A+ BBB rating
  • Holding a SOC 2 Type 1 certification

In addition to serving our clients in Jacksonville, we have process servers throughout the US. Our nationwide team participates in civil service organizations and other special events in our industry. We also attend conferences for industries that frequently use process servers: foreclosures, collections, subrogation, investigations, and more.

We’re also always monitoring for changes and trends in the process serving industry, including any changing state laws.

We believe in investing in our Florida process servers through training and professional development opportunities so that they can serve our clients better.

What do Jacksonville Process Servers do?

A process server functions as an impartial third party in legal cases, responsible for the formal delivery of critical court documents. Their role holds significance, as legal notification procedures adhere to rigid protocols.

Unlike regular correspondence, official litigation paperwork cannot be sent through regular mail or dropped off on a doorstep. There are legal standards for delivering legal documents that are designed to protect all parties involved in legal proceedings.

In Jacksonville, process servers have to abide by all laws laid out by the state of Florida that govern the service of process. This includes:

  • Papers can’t be served on Sundays
  • Barring special circumstances, the first attempt must be made at the defendant’s personal residence
  • Process servers may be able to leave papers with someone else who lives at the residence of the defendant, but never with anyone under the age of 15
  • When a defendant can’t be found at their residential address, a server may inform the defendant’s employer that they intend to serve papers at the work address; employers face a $1,000 fine if they are non-compliant


These are not the only laws that govern process servers in Jacksonville, which is why we make sure that our servers know how to fully comply with every single Florida statute related to process serving.

Our Jacksonville process servers must:

  • Complete rigorous and ongoing training
  • Verify the identity of individual(s) receiving court documents
  • Successfully track down recipient(s) to deliver paperwork
  • Adhere fully to Florida regulations for document delivery
  • Complete assignments in a timely manner
  • Create an official record of exchange as legally required (video or written statement)
  • Interact respectfully and formally when serving
  • Carefully handle all specifics to prevent errors that could negatively impact a legal case


Process serving is an important part of any legal conflict. When a person is served with legal documents by a process server, it is their official notification that they are being named as a defendant in legal proceedings.

What Professions Need to Hire Process Servers?

  • Collection agencies lean heavily on process servers to provide notice to people who owe money. Servers formally deliver important docs like demand letters, lawsuits, court orders, wage garnishments, etc.
  • Insurance companies regularly use process servers so that policyholders get formal notice about claim disputes, subrogation rights, canceled plans, and other insurance legalities. Servers formally pass along the necessary paperwork on the insurers’ behalf.
  • Corporations use process servers to handle legal notification and document delivery for various business disputes, intellectual property cases, contract enforcement, and other corporate legal issues. Servers formally pass along lawsuits, subpoenas, summons, and other legal docs to the relevant parties.
  • Private investigators often team up with process servers to legally issue subpoenas to get info, records, testimony, etc. for investigations. Process servers formally deliver the subpoenas to compel cooperation. Some PIs even serve as process servers themselves.
  • Government agencies use process servers to formally deliver court orders, tax liens, eviction notices, and other legal documents required for agency operations. Servers handle formal notification and paperwork documentation for these government legal matters.
  • Property managers may use process servers to formally notify tenants about overdue rent, lease violations, evictions, and related disputes. Servers legally deliver the required notices about these issues.
  • Private citizens can bring in process servers without a lawyer to handle notification for small claims cases, family court, probate issues, and more. Servers formally deliver the legal papers for these cases.

Serve Defendants right the first time.

Being a leader in the civil process service industry means providing our clients with unparalleled integrity, excellence, and reliability.


Jacksonville Professionals Choose Firefly Legal for Their Process Serving Needs

As Jacksonville’s leading provider of process servers, we are proud to keep our city’s legal cases moving.

When you choose Firefly Legal, your contract fees cover the following services:

  • Process of service from start to finish
  • Due diligence prep
  • Electronic copies of all docs
  • Access to our client portal for online case management
  • Dedicated client services team
  • Affidavits and reporting
  • Court filings
  • Electronic billing


In addition to process servers, we also offer:

We promise never to try to squeeze you into a one-size-fits-all contract. We work with our clients based on their specific needs – not what someone else needs! You may be looking for an on-call service contract or a one-time contract. Whatever your needs, we’re ready to help.

Jacksonville’s leading provider of process servers

Contact Us for a Free Quote

We work closely with every client to make sure that you get the best possible outcomes.

When you need a process server in Jacksonville, FL, choose our team to gain access to uncompromising standards, proven results, and deep expertise. Our goal is to make your process-serving needs as smooth and as hassle-free as possible!

Please reach out to us so that we can connect you with Jacksonville’s top process servers. We look forward to discussing your specific needs and how our experienced team can deliver legal documents, summons, affidavits, and more.

Contact us today for a free quote or fill out our online form – we’re ready to get started!


Raising the Bar

Firefly audits every file coming in and going out without slowing down the process. We believe our attention to detail is unique to the industry and brings a high level of accuracy to our clients. We demand perfection!


What do our Satisfied Customers Say?


Our firm handles a high volume caseload and Firefly has been instrumental in developing systems that are efficient, yet maintain a high degree of quality control. Firefly’s team is innovative and adaptable to help us meet the needs of our clients, and has utilized creative solutions to help navigate the ever-changing legal landscape.

Joel Knosher, Attorney Denzin Soltanzadeh LLC


Our firm has had the pleasure of working with Firefly for several years now. Firefly’s customer service and response times are outstanding. Firefly’s web portal is extremely user-friendly, and the file information is always up to date. In addition to placing file updates on their web portal, Firefly also sends email updates, which is extremely convenient and allows us to easily save updates to our electronic files. Firefly also provides our firm with quarterly client reports that provide us with important details on our files, such as status updates and analytics, which are invaluable from a practice management standpoint. We truly enjoy working with Firefly and consider them a valued vendor partner!

Albertelli Law Partners Ohio – Tony Scarlato, Ohio Managing Partner


It was a pleasure working with the Firefly team for this years audit. Firefly was very responsive, professional and thorough in both their initial questionnaire as well as all follow-ups. Firefly’s compliance and security controls are both on point. I look forward to our continued relationship and working with them on the compliance audit in 2021.

Stefanie Rudy, Compliance Manager – Diaz Anselmo & Associates P.A.


Overall Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail oriented staff which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straight forward to use. Overall I would give Firefly an A+ grade, keep up the good work.

Henschel & Beinhaker, P.A.


“Thank you for working so hard for/and with us to ensure the filings are getting done timely. I know it can get a little crazy sometimes with these FHA deadlines and we appreciate you always working with us to ensure the deadlines are getting met.”

Anselmo Lindberg & Associates LLC


I wanted to thank you for the expeditious manner in which you handled obtaining the court date and filing the documents at the Bridgeview courthouse.  You saved us a lot of aggravation and our client a lot of money. We will definitely be using Firefly Legal in the future. Thanks again.



Enlighten your caseload.

Firefly takes pride in putting our clients first. We are dedicated to delivering results and becoming a valued partner to you and your company. See why Firefly has become one of the nation’s most trusted legal service providers today.

Privacy Policy

Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.

Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:

Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534

  1. Information Firefly Collects
    1. Personally Identifiable Information
      Collection of Personally Identifiable Information may occur when you:
      • Inquire about Firefly services;
      • Create an account at Firefly’s website;
      • Participate in any marketing survey or other Firefly activity online or offline;
      • Correspond with Firefly; or
      • Otherwise volunteer information.
    2. Non-Personally Identifiable Information
      Firefly’s website may collect some non-personal information about you using special types of technologies, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
  2. Use of Data Firefly Collects
    1. Personally Identifiable Information
      Firefly wants to provide you with the best service experience. In order to do this, Firefly may use your Personally Identifiable Information to allow it to:
      • Track and verify compliance with Firefly policies and applicable laws;
      • Provide the services you request;
      • Contact you about the status of a service request;
      • Customize our communications to you; and
      • Improve our customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.

    2. Non-Personally Identifiable InformationFirefly uses the Non-Personally Identifiable Information that it collects from you and other visitors in a manner that does not personally identify any individual. Firefly uses Non-Personally Identifiable Information to make its website more interesting and usefol to you. Firefly also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help its site design team.Cookies: Like many other commercial sites, Firefly’s website utilizes standard technologies called “cookies” to collect information about how its website is used. A cookie is a small data text file that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Firefly. You can set your browser to not accept cookies, but that may interfere with your use of the website. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies also allow Firefly to track user trends and patterns which can help Firefly improve areas of its website. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections made. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus or capture your email address. No Personally Identifiable Information is recorded.
  3. Information Firefly Shares with Others
    1. Firefly’s Contractors
      Firefly may contract with other companies to provide certain services to Firefly. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Firefly. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Firefly.
    2. Third Parties
      Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Firefly business).
    3. Disclosure Exceptions
      Notwithstanding the above policies, Firefly reserves the right to disclose your personal information to appropriate third parties if required to do so by law or if Firefly believes that such action is necessary:
      • To comply with legal process such as a search warrant, subpoena or court order;
      • To protect Firefly’s rights and property;
      • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
      • To protect against misuse or unauthorized use of the website; or
      • During emergencies, such as when Firefly believes someone’s physical safety is at risk.

Your Choices

Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.

You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.

Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.

Email Use

When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.


It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.

Policy Changes

If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.

Questions or Comments?

For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.