When you choose to work with our team of experienced process servers, you can expect punctuality, consistency, and effectiveness.
Specifically, our process servers provide:
- Consistent and clear communication
- Fast and efficient results
- Incredible accuracy
- A reduction in your paperwork and workload
We make this happen by hiring people with integrity, providing thorough training, and equipping them with cutting-edge technology. We were one of the first companies to adopt the technologies that have now become commonplace in our industry.
How we use cutting-edge technology
Our use of technology lets us provide exceptional service to our clients. This includes:
- Real-time updates for our clients
- Pre-skip work
- GPS tracking
- Electronic Data Interface bridging
- Pictures with detailed descriptions to ensure accurate service
- Third-party case management software
- A proprietary mobile app
Our Firefly Legal mobile app is one of the best tools our process servers have at their disposal! It contributes to our accuracy and success rates. By digitizing the process of service, we speed up the process, reduce the amount of paperwork needed, and alleviate the stress that our clients feel when trying to make sure documents are properly and efficiently served to defendants.
No matter what, we keep cases moving forward!
Firefly Legal in Rockford, IL
Our reputation in Rockford is built on our success rates, customer service, and high-tech solutions to real-world legal problems.
Our credentials include:
Being a Fannie Mae=approved vendor
Having an A+ BBB rating
Holding SOC 2 Type 1 certification
Our national network of process servers and administrative support representatives participate in civil service organizations and attend industry events to promote an environment of ongoing learning.
Firefly Legal maintains a presence at industry conferences for process serving and for the industries that use process servers the most: foreclosures, subrogation, collections, investigations, and more.
We are always learning, growing, and staying ahead of industry trends!
Our team is well-versed in these requirements, ensuring that the process is carried out seamlessly and professionally.
Our Core Values: Professionalism & Integrity
As a nationwide company, we have been serving clients throughout the US since 1996. In Rockford, we provide service of process to our clients with our core values at the center of our operations.
- Value
- Integrity
- Security
- Dependability
- Efficiency
In addition to our core values, our mission statement says: We promptly and effectively serve every client with a personal, responsive, and appreciative attitude.
If you end up having a problem with any of our process servers, our performance as a company, or our success rates, we will always do everything we can to make it right!
What do Process Servers do?
Process servers play an important role in the legal world. Legal documents can’t just be dropped in the mail or left on a defendant’s front porch. Rather, they need to be delivered directly to the correct person or a legally-authorized representative.
A process server, then, is a neutral third party who delivers legal documents notifying a specific individual that they have been named in a lawsuit.
The act of serving legal papers is what officially informs a person that are a defendant.
Every state has specific requirements and statutes that govern the service of process. Some of the laws that Illinois process servers must follow include:
- In Illinois, process servers are not required to be licensed. Additionally, private detectives or licensed employees of private detective agencies can serve process without special appointment in counties with less than 2 million population. This includes Winnebago County.
- When serving an individual, the process server must identify the sex, race, and approximate age of the recipient and note the exact location, date and time service was made. False statements are punishable as contempt.
- If personal service is impractical, the plaintiff can request a comparable method of service with a detailed affidavit explaining why other methods failed.
- A corporation may be served by leaving process with any officer or agent in the state. Notification by publication is also permitted.
- Non-residents submitting to Illinois jurisdiction may be served outside the state in the same manner as within it. Affidavit of the server must note time, place and manner of service.
In addition to following Illinois service of process laws, at Firefly Legal, we understand that process servers must:
- Be well trained
- Know how to correctly identify the defendant(s) being served
- Successfully and consistently locate defendants
- Transfer legal documents to defendants in accordance with Illinois law
- Work in a timely manner
- Record the delivery (either as a video or by making a written statement)
- Maintain a professional attitude
- Pay close attention to details and avoid making mistakes
What Professional Industries Work with Process Servers in Rockford, IL?
Lawyers often hire process servers, but they are not the only ones who do so. Many other professions rely on process servers as well.
- Private citizens can engage process servers without a lawyer to handle notification for small claims, family court documents, probate issues etc. Servers formally deliver the legal documents.
- Insurance companies use process servers to legally provide notice to parties regarding claims disputes, rights, policy terminations, and other insurance legal matters. Servers formally deliver the necessary documents on the insurers’ behalf.
- Collection agencies frequently use process servers to legally notify debtors about actions to recover unpaid debts. Servers deliver important documents like demand letters, lawsuits, summons, and garnishments that are critical in the debt collection process.
- Corporations utilize process servers to handle notification and service of process for various business legal issues like disputes, intellectual property cases, and contract enforcement. Servers formally deliver summonses, subpoenas, lawsuits, and other legal documents.
- Private investigators work with process servers to legally issue subpoenas to compel cooperation with investigations by obtaining information, records, testimony etc. Some private investigators also serve as process servers themselves.
- Property managers may utilize process servers to formally notify tenants about issues like overdue rent, lease violations, and evictions. The servers legally deliver the required dispute notices.
- Government agencies use process servers to formally serve court orders, tax liens, eviction notices, and other legal actions necessary for agency operations. Servers handle formal notification and documentation.
