Process Server in Rockford, IL

At Firefly Legal, we are proud to have a team of committed process servers in Rockford, Illinois who are prepared to do your service of process work on your behalf.

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Rockford Process Server

At Firefly Legal, we offer fast, efficient, and accurate process serving in Rockford, Illinois.

Companies and law firms who use process servers need accuracy and reliability in their process service needs. Specifically, you likely want the following characteristics in your process servers:

  • Professionalism
  • Timeliness
  • Intelligence
  • Excellent training
  • Ethics
  • Accuracy


Attorneys, private investigators, government agencies, law enforcement agencies, and collections companies are some of the most common professionals who need to serve legal documents as part of their workload.

For all of these industries, having an experienced and highly knowledgeable team of process servers available helps to alleviate stress, reduce the amount of time spent on each case, and keep your workload moving along at the perfect speed.

The process server physically delivers the legal documents to the intended recipient, ensuring that they are properly served.
Process servers must operate within the bounds of the law and adhere to ethical guidelines.

Working with Firefly Legal in Rockford, IL: What to Expect

We know when and how to serve documents, including at locations like:

  • Private residences
  • Public spaces
  • Workplaces
  • Jails and prisons
  • The offices of a defendant’s legal representative
  • Anywhere that we are permitted to serve documents legally


Process servers at Firefly Legal also know how to use skip tracing to track down difficult-to-find clients.

We have been in the legal system since 1996, and we are Rockfrod’s premiere process servers. We promise to provide a timely service of process resolution for each case you are involved in.

When you choose to work with our team of experienced process servers, you can expect punctuality, consistency, and effectiveness.

Specifically, our process servers provide:

  • Consistent and clear communication
  • Fast and efficient results
  • Incredible accuracy
  • A reduction in your paperwork and workload

We make this happen by hiring people with integrity, providing thorough training, and equipping them with cutting-edge technology. We were one of the first companies to adopt the technologies that have now become commonplace in our industry.

How we use cutting-edge technology

Our use of technology lets us provide exceptional service to our clients. This includes:

  • Real-time updates for our clients
  • Pre-skip work
  • GPS tracking
  • Electronic Data Interface bridging
  • Pictures with detailed descriptions to ensure accurate service
  • Third-party case management software
  • A proprietary mobile app

Our Firefly Legal mobile app is one of the best tools our process servers have at their disposal! It contributes to our accuracy and success rates. By digitizing the process of service, we speed up the process, reduce the amount of paperwork needed, and alleviate the stress that our clients feel when trying to make sure documents are properly and efficiently served to defendants.

No matter what, we keep cases moving forward!

Firefly Legal in Rockford, IL

Our reputation in Rockford is built on our success rates, customer service, and high-tech solutions to real-world legal problems.

Our credentials include:

Being a Fannie Mae=approved vendor
Having an A+ BBB rating
Holding SOC 2 Type 1 certification

Our national network of process servers and administrative support representatives participate in civil service organizations and attend industry events to promote an environment of ongoing learning.

Firefly Legal maintains a presence at industry conferences for process serving and for the industries that use process servers the most: foreclosures, subrogation, collections, investigations, and more.

We are always learning, growing, and staying ahead of industry trends!

Our team is well-versed in these requirements, ensuring that the process is carried out seamlessly and professionally.

Our Core Values: Professionalism & Integrity

As a nationwide company, we have been serving clients throughout the US since 1996. In Rockford, we provide service of process to our clients with our core values at the center of our operations. 

  • Value
  • Integrity
  • Security 
  • Dependability
  • Efficiency

In addition to our core values, our mission statement says: We promptly and effectively serve every client with a personal, responsive, and appreciative attitude. 

If you end up having a problem with any of our process servers, our performance as a company, or our success rates, we will always do everything we can to make it right! 

What do Process Servers do?

Process servers play an important role in the legal world. Legal documents can’t just be dropped in the mail or left on a defendant’s front porch. Rather, they need to be delivered directly to the correct person or a legally-authorized representative.

A process server, then, is a neutral third party who delivers legal documents notifying a specific individual that they have been named in a lawsuit.

The act of serving legal papers is what officially informs a person that are a defendant.

Every state has specific requirements and statutes that govern the service of process. Some of the laws that Illinois process servers must follow include:

  1. In Illinois, process servers are not required to be licensed. Additionally, private detectives or licensed employees of private detective agencies can serve process without special appointment in counties with less than 2 million population. This includes Winnebago County.
  2. When serving an individual, the process server must identify the sex, race, and approximate age of the recipient and note the exact location, date and time service was made. False statements are punishable as contempt.
  3. If personal service is impractical, the plaintiff can request a comparable method of service with a detailed affidavit explaining why other methods failed.
  4. A corporation may be served by leaving process with any officer or agent in the state. Notification by publication is also permitted.
  5. Non-residents submitting to Illinois jurisdiction may be served outside the state in the same manner as within it. Affidavit of the server must note time, place and manner of service.

In addition to following Illinois service of process laws, at Firefly Legal, we understand that process servers must:

  • Be well trained
  • Know how to correctly identify the defendant(s) being served
  • Successfully and consistently locate defendants
  • Transfer legal documents to defendants in accordance with Illinois law
  • Work in a timely manner
  • Record the delivery (either as a video or by making a written statement)
  • Maintain a professional attitude
  • Pay close attention to details and avoid making mistakes

What Professional Industries Work with Process Servers in Rockford, IL?

Lawyers often hire process servers, but they are not the only ones who do so. Many other professions rely on process servers as well.

  • Private citizens can engage process servers without a lawyer to handle notification for small claims, family court documents, probate issues etc. Servers formally deliver the legal documents.
  • Insurance companies use process servers to legally provide notice to parties regarding claims disputes, rights, policy terminations, and other insurance legal matters. Servers formally deliver the necessary documents on the insurers’ behalf.
  • Collection agencies frequently use process servers to legally notify debtors about actions to recover unpaid debts. Servers deliver important documents like demand letters, lawsuits, summons, and garnishments that are critical in the debt collection process.
  • Corporations utilize process servers to handle notification and service of process for various business legal issues like disputes, intellectual property cases, and contract enforcement. Servers formally deliver summonses, subpoenas, lawsuits, and other legal documents.
  • Private investigators work with process servers to legally issue subpoenas to compel cooperation with investigations by obtaining information, records, testimony etc. Some private investigators also serve as process servers themselves.
  • Property managers may utilize process servers to formally notify tenants about issues like overdue rent, lease violations, and evictions. The servers legally deliver the required dispute notices.
  • Government agencies use process servers to formally serve court orders, tax liens, eviction notices, and other legal actions necessary for agency operations. Servers handle formal notification and documentation.

Serve Defendants right the first time.

Being a leader in the civil process service industry means providing our clients with unparalleled integrity, excellence, and reliability.


Why hire Firefly Legal for Your Rockford, IL Process Serving Needs?

As Rockford’s leading provider of process servers, Firefly Legal keeps legal cases progressing smoothly in our city.

Our comprehensive process serving services include:

  • End-to-end process service handling
  • Thorough due diligence preparation
  • Electronic copies of all documents
  • Online case management via client portal
  • Customer support from a dedicated service team
  • Affidavits and service reports
  • Court filings on your behalf
  • Convenient electronic billing
After serving the legal documents, the process server must provide a proof of service or an affidavit of service.

No one-size-fits All Contracts

At Firefly Legal, we understand that each client has unique process serving requirements. That’s why we tailor service contracts to match individual needs instead of pushing one-size-fits-all agreements.

Your contract will be based on the specific type and volume of services your legal matters demand. We craft agreements for:

  • One-time/as-needed process serving
  • Ongoing retainers for frequent service needs
  • Any combination of services to fit your changing caseload


And as your needs evolve, we can easily adjust your contract.

We also offer:


With Firefly Legal as your contracted process servers, you can count on reliable legal support, timely paperwork, and round-the-clock access to case status through our client portal. We strive to exceed expectations with every serve while keeping your costs affordable. Contact our team today to learn more about our highly-rated Rockford process serving.

Contact Firefly Legal for a Free Quote

We understand that it is crucial to hire reliable, professional contract servers. Your legal case hinges on the proper serving of documents!

Our state-of-the-art system means that you can check your case status in real time and receive live updates from the servers working on each of your cases.

The process servers at Firefly Legal have high standards and provide proven results. Our goal is to make your legal proceedings as smooth and as hassle-free as possible!

Let’s discuss your process serving needs and how our team can deliver documents, summons, affidavits, and more.

Reach out today for a free quote or fill out our online form to get started.


Raising the Bar

Firefly audits every file coming in and going out without slowing down the process. We believe our attention to detail is unique to the industry and brings a high level of accuracy to our clients. We demand perfection!


What do our Satisfied Customers Say?


Our firm handles a high volume caseload and Firefly has been instrumental in developing systems that are efficient, yet maintain a high degree of quality control. Firefly’s team is innovative and adaptable to help us meet the needs of our clients, and has utilized creative solutions to help navigate the ever-changing legal landscape.

Joel Knosher, Attorney Denzin Soltanzadeh LLC


Our firm has had the pleasure of working with Firefly for several years now. Firefly’s customer service and response times are outstanding. Firefly’s web portal is extremely user-friendly, and the file information is always up to date. In addition to placing file updates on their web portal, Firefly also sends email updates, which is extremely convenient and allows us to easily save updates to our electronic files. Firefly also provides our firm with quarterly client reports that provide us with important details on our files, such as status updates and analytics, which are invaluable from a practice management standpoint. We truly enjoy working with Firefly and consider them a valued vendor partner!

Albertelli Law Partners Ohio – Tony Scarlato, Ohio Managing Partner


It was a pleasure working with the Firefly team for this years audit. Firefly was very responsive, professional and thorough in both their initial questionnaire as well as all follow-ups. Firefly’s compliance and security controls are both on point. I look forward to our continued relationship and working with them on the compliance audit in 2021.

Stefanie Rudy, Compliance Manager – Diaz Anselmo & Associates P.A.


Overall Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail oriented staff which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straight forward to use. Overall I would give Firefly an A+ grade, keep up the good work.

Henschel & Beinhaker, P.A.


“Thank you for working so hard for/and with us to ensure the filings are getting done timely. I know it can get a little crazy sometimes with these FHA deadlines and we appreciate you always working with us to ensure the deadlines are getting met.”

Anselmo Lindberg & Associates LLC


I wanted to thank you for the expeditious manner in which you handled obtaining the court date and filing the documents at the Bridgeview courthouse.  You saved us a lot of aggravation and our client a lot of money. We will definitely be using Firefly Legal in the future. Thanks again.



Enlighten your caseload.

Firefly takes pride in putting our clients first. We are dedicated to delivering results and becoming a valued partner to you and your company. See why Firefly has become one of the nation’s most trusted legal service providers today.

Privacy Policy

Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.

Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:

Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534

  1. Information Firefly Collects
    1. Personally Identifiable Information
      Collection of Personally Identifiable Information may occur when you:
      • Inquire about Firefly services;
      • Create an account at Firefly’s website;
      • Participate in any marketing survey or other Firefly activity online or offline;
      • Correspond with Firefly; or
      • Otherwise volunteer information.
    2. Non-Personally Identifiable Information
      Firefly’s website may collect some non-personal information about you using special types of technologies, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
  2. Use of Data Firefly Collects
    1. Personally Identifiable Information
      Firefly wants to provide you with the best service experience. In order to do this, Firefly may use your Personally Identifiable Information to allow it to:
      • Track and verify compliance with Firefly policies and applicable laws;
      • Provide the services you request;
      • Contact you about the status of a service request;
      • Customize our communications to you; and
      • Improve our customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.

    2. Non-Personally Identifiable InformationFirefly uses the Non-Personally Identifiable Information that it collects from you and other visitors in a manner that does not personally identify any individual. Firefly uses Non-Personally Identifiable Information to make its website more interesting and usefol to you. Firefly also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help its site design team.Cookies: Like many other commercial sites, Firefly’s website utilizes standard technologies called “cookies” to collect information about how its website is used. A cookie is a small data text file that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Firefly. You can set your browser to not accept cookies, but that may interfere with your use of the website. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies also allow Firefly to track user trends and patterns which can help Firefly improve areas of its website. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections made. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus or capture your email address. No Personally Identifiable Information is recorded.
  3. Information Firefly Shares with Others
    1. Firefly’s Contractors
      Firefly may contract with other companies to provide certain services to Firefly. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Firefly. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Firefly.
    2. Third Parties
      Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Firefly business).
    3. Disclosure Exceptions
      Notwithstanding the above policies, Firefly reserves the right to disclose your personal information to appropriate third parties if required to do so by law or if Firefly believes that such action is necessary:
      • To comply with legal process such as a search warrant, subpoena or court order;
      • To protect Firefly’s rights and property;
      • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
      • To protect against misuse or unauthorized use of the website; or
      • During emergencies, such as when Firefly believes someone’s physical safety is at risk.

Your Choices

Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.

You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.

Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.

Email Use

When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.


It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.

Policy Changes

If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.

Questions or Comments?

For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.