Attorneys across the U.S. understand the important role a process server plays in the success of their court cases. An efficient and reliable process server can allow your court case to begin seamlessly. On the other hand, arbitrarily selecting a legal services firm can lead to legal obstacles and worse.
Firefly Legal is an industry leader in process services with highly-competitive selection methods. We ensure that our nationwide process services are extensively trained and committed to integrity and sensitivity in legal document delivery.
We’re proud of our decades in business — a business built by our ongoing, professional relationships with attorneys and our team’s ability to utilize best practices and innovative solutions to meet your needs.
Firefly Legal can execute your process serving needs so that you can concentrate on building successful legal cases.
Attorneys across the U.S. understand the important role a process server plays in the success of their court cases. An efficient and reliable process server can allow your court case to begin seamlessly. On the other hand, arbitrarily selecting a legal services firm can lead to legal obstacles and worse.
Firefly Legal is an industry leader in process services with highly-competitive selection methods. We ensure that our nationwide process services are extensively trained and committed to integrity and sensitivity in legal document delivery.
We’re proud of our decades in business — a business built by our ongoing, professional relationships with attorneys and our team’s ability to utilize best practices and innovative solutions to meet your needs.
Firefly Legal can execute your process serving needs so that you can concentrate on building successful legal cases.
For over 28 years, Firefly Legal has stood at the forefront of civil service and innovation in process serving. We’re committed to a rigorous vetting process for our employees, and ensure they remain up-to-date in industry and legal compliance training.
We’re continually expanding our nationwide process services to give civil attorneys access to the best team in legal solutions. As technology evolves, so does the innovative service we provide.
Our nationwide process servers remain leaders in industry practices and work with reliable accuracy. Your legal cases cannot begin until you have served any named defendants the pertinent documents. You need efficient and knowledgeable process services professionals to ensure these initial steps run smoothly.
An inept or sloppy process server can cause major setbacks to your civil case. Before you retain a legal services team, you should know what you can expect. You shouldn’t have to hand hold your process servers, and should be able to trust in their reliability.
A professional relationship with Firefly Legal means that you don’t have to worry about the correct delivery of your legal documents. We understand that the dedication you have for your clients should be reflected by our process serving team.
The Firefly Legal nationwide process services team will deliver the following:
The industry standards for process serving, skip tracing, filing time-sensitive documents, and more, continue to evolve. Nationwide, the laws surrounding process services continually change, and technology becomes an increasingly vital tool.
The Firefly Legal team remains committed to adhering to the highest industry best practices, and utilizing technology to ensure your document delivery is seamless.
Legal compliance is vital for nationwide process services. Our process servers undergo extensive compliance training, and will remain in compliance with local, state, and federal laws — including any recent legal changes. We understand the legal nuances that surround process services, and apply them to our work.
Effective process services depend on accuracy and an adherence to detail. The lawyers we work with may have extremely specific instructions pertaining to document delivery, and we will ensure we fulfill the smallest necessary details.
Our process serving team understands that your civil cases require adherence to detail, and we will collaborate with you to ensure every detail you need is covered by our services.
Many civil cases involve sensitive information, and emotions can run high for all involved parties. Firefly Legal handles all of our nationwide process services with the utmost care, and we take pride in our team’s dedication to confidentiality and discretion.
We will work with you to determine the level of discretion needed for your case.
We will create customized, detailed plans for each legal process served to ensure we efficiently locate the intended recipient of your legal documents. We’ll verify every delivery, and handle your process services with excellence and efficiency.
Firefly Legal process servers value integrity and will never cut legal corners or utilize underhanded practices for document delivery. Our commitment to excellence means that you can count on our reliability.
We understand how frustrating it can be to hire a new process server for every case. Our success is built on the strength of our partnerships with attorneys nationwide, and your success is our greatest priority.
Trust and reliability are vital components to our ongoing professional relationships. When you retain our process services, you can depend on industry leaders focused on providing you with innovative solutions to your legal services needs.
You can access the real-time status of your process serving, and remain abreast of exact times, locations, and verifications.
Regular, internal audits allow us to grow and implement any changes needed based on industry trends. Firefly Legal process servers are committed to leadership and excellence in civil service and innovation.
Unfortunately, many named parties in a civil case may attempt to elude process servers. Thus, we’ll employ the latest skip tracing methods to locate your intended recipients.
Our skip tracing processes may include Internet deep dives of confidential and public databases, professional and personal histories, and social media platforms to ensure the greatest probability of contact.
The modern legal industry relies on innovative solutions for efficiency. As technology rapidly evolves, it offers us tools that can promote expediency and reliable results.
Information security is especially vital to excellence in process serving, and our team takes this seriously.
Our commitment to attorneys doesn’t end with process serving. For every document delivery, our clients services team will ensure the following:
The rigorous application process at Firefly Legal allows us to thoroughly vet each candidate, and we ensure anyone who joins our team shares our mission for excellence in civil service.
The extensive vetting of Firefly Legal process servers includes a background check, drug screen, and fingerprints. Those employed by our Illinois headquarters must obtain a PERC (Permanent Employee Registration Card) and attend a 20-hour security guard training class.
Nationwide, our process servers are also SOC 2 certified and subject to consistent performance evaluations.
Nationwide, Firefly Legal is committed to going above and beyond in the process servers we offer. Along with legal document delivery, your process serving fees include the following:
Firefly routinely opens its doors to clients and invites them to perform their own audits on our premises. We aspire to be transparent and are willing to show firsthand, all aspects of business: workflow, systems, controls, physical and electronic security, data, documents, confidentiality policies and practices, and more. Several clients have done this and all have left confident and impressed with what they have seen.
Technology and transparency has always been a primary focus for Firefly. The two intersect seamlessly in Status Pro, our case management system. Status Pro is a proprietary software built for attorneys and law firms based on their input. Beyond real-time reporting, this is your custom window into our software, data tracking, and office. Here you can see all of our data on your screen as it happens, from anywhere at any time.
Instituted over 2000 automatic auditing procedures of files with the Firefly Litigation Intelligence (FLI)
Created Electronic Data Interfaces (EDI) with clients and 3rd party vendors to eliminate redundant data entry, reduce errors, and create efficiencies.
Electronically transferred documents and created online viewing permissions.
Built a mobile web application for real-time updates from servers in the field via mobile devices. (Prior to iPhone and Android)
Capture GPS locations of service attempts from the field.
Take photos of service addresses.
Generating routing efficiencies.
Nationwide, a multitude of legal services companies exist. However, not all legal or process services are created equal. It’s important to use due diligence and research to retain process servers on whom you can rely.
An inept process server could detrimentally impact your legal case, and cost you significant time and money.
Here are some questions to ask before retaining a process serving team:
Firefly Legal stands as your partner for nationwide process services, and is committed to providing you with the innovative excellence your cases deserve. Our foundation is built upon civil service and industry leadership, innovative technology, efficiency, and legal compliance.
We offer court filing, document retrieval, real-time status updates, and additional services, including process serving across the U.S. for your legal service needs. Industry best practices are our standard
Partner with Firefly Legal for nationwide process services from an industry leader to ensure the seamless commencement of your civil cases. Industry best practices are our best practices.
*Contact Firefly at (877) 963-3534 for specifics about your local courts.
Yes, a process server can talk to your neighbors if they are trying to find you. They may ask neighbors for information about your whereabouts.
A process server can't enter your property any more than the general public can. They may walk around the property to try and find you, but they don’t have special rights to enter or trespass.
You don’t have to answer any questions a process server asks, especially about personal details. You also don’t have to let them into your home or business to give you the papers.
If a process server can’t find you, they’ll make several attempts to serve you in person. If they still can’t locate you, the court might allow alternative methods to deliver the papers, and the lawsuit could continue without your direct involvement.
Process servers use a few methods to find people who are hard to locate. They start by gathering information from their client about the person. They may also do stakeouts to watch the person's routine. In some cases, they might use disguises to get close to the individual.
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Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534
Email: info@fireflylegal.com
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