Industry best practices are our best practices. Choose a process server whose standards fly high above the rest.
Exceeding Your Expectations
You need a server who is going to efficiently and effectively serve your court documents at a competitive rate. Firefly’s understands that. As a SOC 2 certified company and trusted industry leader, Firefly Legal prides itself in upholding industry best practices.
Our standard for process server excellence is above the rest; our servers conduct themselves with the highest level of integrity and reliability and we won’t tolerate anything less. Firefly Legal is a more than an exceptional process server, we’re a leader in the industry.
Not just anyone can be a civil process server at Firefly. In fact, we turn down many people who apply; we accept only elite candidates who are professional and handle things the Firefly Legal way.
When hiring process servers, we interview applicants, complete background checks, review driving records, and verify state certifications on every process server we have, and we make sure that anyone who wants to serve at Firefly has a complete understanding and acceptance of Firefly’s rigorous procedures .
Our Illinois process servers are required to have a PERC card, which also requires a drug screen, fingerprints, and a 20-hour security guard training class. We also continuously review our process servers’ performance to make sure we keep only the best in the field. We don’t settle for less than the best process servers, and neither should you.
A passion for innovation
While our process servers are on the streets, we’re in the office making sure no detail is overlooked.
- Detailed instructions for each packet that leaves the office
- Customized reporting strategies in any media
- Teams tailored to each client’s unique needs
- Self-auditing and transparency at every step
What is included in your process serving fees?
Our process is one of the most comprehensive and efficient in the business, bringing together:
- due diligent preparation
- service of process
- affidavits + reporting
- filing necessary documents with local courts*
- electronic copies of all documentation
- electronic billing
- access to online case management client portal
- dedicated client services team ready and willing to address your questions and provide file status
*Contact Firefly at (877) 963-3534 for specifics about your local courts.
Interested in using Firefly for your civil process service?
Give us a call (877) 963-3534.