Document Retrieval Services

Property investigations are a critical aspect of any legal case. For example, a process server may investigate (or inspect) a property to verify the occupants and ensure that intended recipients of legal documents are served in an efficient manner.

Inspecting a property can help process servers and other legal services contractors to adhere to legal compliance and ensure their attorney clients can start seamlessly building their cases.

From serving eviction notices to subpoenas, legal compliance is vital for every aspect of a process server’s duties. A great process server will have a thorough understanding of federal, state, and local laws, and a relationship with the local courts that ensures property investigations are within compliance.

Property inspection can also help lawyers gather evidence, verify addresses of intended recipients of legal documents, and reduce liability risks that could cause challenges to their cases.

Nationwide legal services industry leader Firefly Legal can provide lawyers with a lasting partnership and process servers who work with discretion, integrity, and compliance. Trust us with your property investigations so that you can focus on building a strong legal case.

What is a property investigation?

A property investigation (also known as a property inspection) is an important duty for any process server. Before serving legal documents, it’s vital to ensure a property is either occupied or vacant by checking for boarded up windows, current utilities, cars in the driveway and more, and avoid liability risks.

A service attempt made with a property investigation may help to ensure efficiency in delivery and due diligence.

By investigating a property before delivery, a process server can also plan for the easiest and safest method of service and any discretion needed.

Legal compliance ensures the actions of process servers are valid and uphold the integrity of legal proceedings.

Why legal compliance is crucial for process servers

The actions of a process server can directly impact the validity of legal proceedings. Thus, legal compliance in every aspect of a process server’s duties is vital. If a process server works in more than one region or state, it’s critical that they understand the differences in the laws that can impact their duties.

A property investigation before serving someone can help to ensure adherence to all federal and state laws.

Non-compliance can lead to case dismissals, damage the integrity of the legal system, cause legal liability for lawyers, and if a significant line is crossed, such as trespassing on private property, can even lead to criminal charges.

Firefly Legal offers nationwide partnerships with process servers who demonstrate a thorough understanding of and compliance with the law. Here’s how legal compliance protects the foundation of your case:

  • Ensures Due Process:

Due process gives a defendant the right to know why they’re being served and the right to respond to complaints or summons. By verifying an address before delivering documents, a process server can ensure efficient delivery that gives the intended recipient time to respond.

  • Maintains Ethical Integrity:

Maintaining the high legal standards of professional conduct helps a process server to remain within legal compliance, avoid conflicts of interest, and uphold the ethical integrity of the judicial process.

  • Provides Documentation and Proof of Service:

A focus on legal compliance requires that proof of service attempts are well documented and filed with the courts. This often includes time-stamped affidavits. Adherence to proof of service allows a case to seamlessly proceed.

  • Protects Against Legal Challenges:

An excellent process server will use a property investigation for legal compliance to protect attorney clients from opposing party arguments that service was invalid.  

How a property investigation works

Before serving someone an eviction notice, complaint, summons, or other important legal documents, a process server will conduct a property check or inspection. This investigation may involve the following steps:

  • Check electricity and water meters
  • Confirm any evidence of vacancy
  • Discreetly talk with neighbors to determine property and resident details
  • Documentation of property description, including (but not limited to) garage type, any decks, porches, and patios, color and material of the home (for example, red brick), number of windows, and more
  • Gather evidence confirming the condition of the property (may include photo and video documentation)
  • Knock on door to verify occupants
  • Photos of eviction or utility shut-off notices

How Firefly Legal can help

Family-owned and operated, industry leader Firefly Legal has worked with integrity, stayed current on regulatory changes, and provided legal compliance in property investigations and additional legal services.

We’re committed to providing customized solutions to sustain our lasting relationships with attorneys in every state and many territories. Our dedication to client satisfaction allows us to surpass expectations and ensure efficiency.

Firefly Legal’s commitment to efficiency, helping attorneys manage paperwork and legal services while focusing on case building.

Let us handle your paperwork and more so that you can focus on building the strongest cases possible for your clients. 

When you partner with Firefly for property investigation, we offer the following benefits:     

  • Court Filings:

Firefly Legal will handle all of your property investigation and service of process court filings, along with any other filings you may need. We understand that this paperwork is time-sensitive and we’ll meet every deadline. Whether you need electric or in-person court filings, you can trust us to efficiently handle your needs.

  • Discretion:

Our property investigations allow us to ensure that we meet the required level of discretion needed for serving residents. We’ll also follow any specific instructions you may have to work with confidentiality and sensitivity.

  • Document Retrieval:

Firefly Legal will handle critical yet time-consuming document retrieval requirements for you to help protect the seamless process of your case. We understand the varying complexities of the courts in each state, have excellent relationships with the court system, and can save you the time and stress of managing document retrieval on your own.

  • Legal Compliance:           

A Firefly Legal legal services contractor understands the importance of legal compliance. We’re well-versed in federal, state, and local regulations, and work diligently to protect your case from setbacks and liability risks.

Legal compliance also ensures that we meet all mandated deadlines and provide seamless legal services.

  • Proprietary Software:

Our proprietary software, the Firefly Legal Case Management System, gives you 24/7 secure access to real-time updates on property investigation and other aspects of your case. Our process servers also include detailed case notes to give you crucial information about the progress of your case.

  • Regular Audits:

We conduct regular audits of all aspects of our legal services to maintain our high standards. Audits allow us to course correct where necessary, optimize our services, and implement strategic innovation and technology solutions when needed.

Regular audits ensure that all Firefly Legal contractors adhere to legal compliance through every aspect of their work, and consistently work with integrity and reliability.  

  • Skip Tracing:

Property inspection and serving legal documents to an intended recipient greatly benefit from advanced skip tracing methods. Firefly Legal may conduct exhaustive research of public government databases (along with accessible private databases) to locate an individual’s current address.

We might also use skip tracing methods like tracking activity on social media platforms, and exploring professional and personal histories to locate an individual’s residence. 

If your intended recipient has recently moved or is actively trying to evade getting served, skip tracing can help us to quickly identify and locate them.

  • Technology:

In order to provide innovative and effective solutions, Firefly Legal uses the best technology tools. For example, we might use scannable bar codes, electronic data interface (EDI), streamlined workflows, and waterfall processes to provide premium solutions.

  • Transparent Communication:

We’ll transparently communicate with you about the status and progress of your case and any property investigations we conduct. Our secure client portal is accessible 24/7 as well. We can keep you informed through every step of your case and can answer any questions that might arise.

What to avoid in a property investigation

All property investigations must focus on due diligence to verify residents for legal compliance. Every attempt at delivery to a residence by a process server must be recorded and filed with the courts.

Property inspections that adhere to legal compliance can also play a vital role in evidence or testimony related to asset forfeiture and assistance with property seizures. Legal compliance is violated if property investigators don’t adhere to federal, state, or local privacy and trespass laws.

States and Territories

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC
Join Firefly Legal in Process Serving

Contact Firefly Legal Today

Firefly Legal is your premier partner for nationwide property investigations for legal compliance. Join our satisfied clients across the U.S. and partner with us to take care of your legal service needs.

Our customized approach to every case and understanding of state and federal regulatory requirements allow us to exceed your expectations and work with efficiency. Our success depends on your success — and we’ll work with integrity to ensure your case begins without a hitch.

You shouldn’t have to hire a new partner for every legal service you need. Trust industry leader Firefly Legal to take care of your paperwork details so that you focus on the big picture of your case.

Book a call with Firefly Legal today!

Privacy Policy

Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.

Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:

Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534
Email: info@fireflylegal.com

  1. Information Firefly Collects
    1. Personally Identifiable Information
      Collection of Personally Identifiable Information may occur when you:
      • Inquire about Firefly services;
      • Create an account at Firefly’s website;
      • Participate in any marketing survey or other Firefly activity online or offline;
      • Correspond with Firefly; or
      • Otherwise volunteer information.
    2. Non-Personally Identifiable Information
      Firefly’s website may collect some non-personal information about you using special types of technologies, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
  2. Use of Data Firefly Collects
    1. Personally Identifiable Information
      Firefly wants to provide you with the best service experience. In order to do this, Firefly may use your Personally Identifiable Information to allow it to:
      • Track and verify compliance with Firefly policies and applicable laws;
      • Provide the services you request;
      • Contact you about the status of a service request;
      • Customize our communications to you; and
      • Improve our customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.

    2. Non-Personally Identifiable InformationFirefly uses the Non-Personally Identifiable Information that it collects from you and other visitors in a manner that does not personally identify any individual. Firefly uses Non-Personally Identifiable Information to make its website more interesting and usefol to you. Firefly also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help its site design team.Cookies: Like many other commercial sites, Firefly’s website utilizes standard technologies called “cookies” to collect information about how its website is used. A cookie is a small data text file that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Firefly. You can set your browser to not accept cookies, but that may interfere with your use of the website. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies also allow Firefly to track user trends and patterns which can help Firefly improve areas of its website. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections made. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus or capture your email address. No Personally Identifiable Information is recorded.
  3. Information Firefly Shares with Others
    1. Firefly’s Contractors
      Firefly may contract with other companies to provide certain services to Firefly. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Firefly. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Firefly.
    2. Third Parties
      Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Firefly business).
    3. Disclosure Exceptions
      Notwithstanding the above policies, Firefly reserves the right to disclose your personal information to appropriate third parties if required to do so by law or if Firefly believes that such action is necessary:
      • To comply with legal process such as a search warrant, subpoena or court order;
      • To protect Firefly’s rights and property;
      • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
      • To protect against misuse or unauthorized use of the website; or
      • During emergencies, such as when Firefly believes someone’s physical safety is at risk.

Your Choices

Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.

You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.

Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.

Email Use

When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.

Security

It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.

Policy Changes

If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.

Questions or Comments?

For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.

Firefly Legal
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