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Illinois Process Servers

From humble beginnings in the south suburbs of Chicago, Firefly Legal is proud to say that we have set the gold standard for professional process serving in Illinois and across the United States for over 27 years.

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Years of Staff Experience
0 +

3M+

Completed
Serves

18k+

Cities
Served

When you need court documents and legal notices legally delivered, rely on our experienced team to handle the job quickly, efficiently, and compliantly.

At Firefly Legal, process serving excellence is our top priority. We go above and beyond typical industry practices to ensure every service meets the highest benchmarks for quality and reliability.

A process server deliver official legal notices.
Process servers deliver legal documents to inform individuals of their involvement in a legal matter, like a lawsuit.

Certified Process Servers You Can Trust

Our network consists of extensively vetted process servers who have undergone thorough background checks and training. We only partner with servers who demonstrate utmost professionalism and integrity when carrying out their duties.

All Firefly Legal process servers hold the required registrations and certifications for their states. For example, our Illinois servers have PERC cards, which require drug screening, fingerprinting, and security training.

We also continuously evaluate server performance and terminate partnerships if servers fail to uphold our rigorous service standards. You can trust our field team to represent your case professionally.

Innovative Technology for Streamlined Service

While our servers carry out field work, our support team utilizes cutting-edge technology to facilitate smooth service. Our online platform allows for quick and easy document uploading along with real-time tracking updates.

We equip servers with our proprietary mobile app, which enables them to organize and document service attempts efficiently while out in the field. The app also captures GPS verification data for each service attempt.

These innovations optimize workflows and provide complete transparency throughout the process serving lifecycle. We leverage technology to deliver the rapid, seamless service your case requires.

Meticulous Process Service Customized to Your Needs

Every case comes with unique specifications, requirements, and challenges. That’s why we tailor our process to each client’s individual needs and preferences.

Before service, we consult with you to understand the specifics of your documents and preferred service approach. We want to know about any unique challenges or circumstances we should be aware of.

Based on your needs, we issue customized instructions to servers to ensure service adheres to your case standards. Our teams can accommodate special requests like:

  • Rush or priority service
  • After-hours or weekend delivery
  • Stakeouts for difficult-to-reach subjects
  • Specific strategies for evasive subjects
  • Daily update schedules
  • Customized documentation or reporting

No service request is too big or small for our dedicated support staff. We’ll craft a service strategy tailored for success with your unique case.

Our team is well-versed in these requirements, ensuring that the process is carried out seamlessly and professionally.

What's Included in Our Process Serving

Our comprehensive process serving includes:

  • Document preparation – We print or organize digital service packets according to your instructions.
  • Dispatch – Documents are instantly routed to our nationwide teams for service.
  • Service attempts – Servers attempt to deliver your documents to the recipient legally and efficiently.
  • Status updates – You receive real-time SMS or email updates on service attempts.
  • Affidavits and returns – Once service is achieved, we provide detailed documentation.
  • Court filing – We file the required proof of service with the court.*
  • Digital copies – You get electronic copies of all documentation for your records.
  • Secure portal access – Manage your case online 24/7.
  • Support staff – Our team assists you every step of the way.

By managing the entire process in-house, we deliver the most complete and reliable service available.

Serve Defendants right the first time.

Being a leader in the civil process service industry means providing our clients with unparalleled integrity, excellence, and reliability.

  • Committed to a first-class experience for clients.
  • Continual track record of a high success rate of service of process.
  • Thorough and accurate
    to guarantee files are completed correctly.
serve-defendants
  • Able to deliver service in a reliable and timely manner.
  • Compliant with all local and federal laws, rules, and regulations.
  • Licensed and insured private detective agency protecting your interests.

    IL License No.: 117-001465

Nationwide Process Serving Wherever You Need It

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Firefly Legal offers nationwide service delivery, ensuring that your legal documents can be legally served anywhere in the U.S. We have a network of local teams adept in the specific laws, courts, and geography of every state and county, ensuring efficient and compliant service.

Our extensive reach across the country provides the flexibility and coverage essential for your case. Rely on Firefly Legal’s expertise in process serving to offer the comprehensive geographic coverage you need, without the implication of physical offices in every state.

Process servers organize and document service attempts efficiently while out in the field.

Why Choose Firefly Legal?

With over two decades of experience, Firefly Legal is a trusted leader in the process serving industry. Here are the key reasons to choose us as your process-serving partner:

  • Industry experts – Our managers have decades of combined experience and are respected voices in the field.
  • Compliant practices – We rigorously adhere to all applicable laws and regulations.
  • Cutting-edge technology – Our platform optimizes efficiency, organization, and transparency.
  • Highly vetted servers – We only use thoroughly vetted servers with proper state registrations.
  • Custom-tailored process – Every case gets a service strategy tailored to its unique needs.
  • White-glove support – Our U.S.-based team is here to help every step of the way.
  • Nationwide reach – We can legally and reliably serve documents anywhere in the United States.

Partner with Trusted Process Serving Experts

Don’t leave process serving to chance. Work with the experienced team at Firefly Legal for dependable, compliant service in Illinois and nationwide. Call us at (877) 963-3534 or request a quote online to get started.

Contact Firefly at (877)963-3534 for specifics about your local courts.

Serve Your File Now
caliber-process

Raising the Bar

Firefly audits every file coming in and going out without slowing down the process. We believe our attention to detail is unique to the industry and brings a high level of accuracy to our clients. We demand perfection!

raising-bar

Frequently Asked Questions

In Illinois, a process server delivers legal documents like court summonses, subpoenas, or complaints to people involved in legal cases. They must follow both federal and state laws while doing this.

If a process server can’t hand the papers directly to you but you’re seen at the door or they communicate with you through it, they can leave the documents at your door or slide them under it.

We service the entire state of Illinois including:

Chicago Illinois

Chicago, IL

Decatur Illinois

Decatur, IL

Rockford Illinois

Rockford, IL

Collinsville Illinois

Collinsville, IL

Galesburg Illinois

Galesburg, IL

What do our Satisfied Customers Say?

★★★★★ 5/5

Our firm handles a high volume caseload and Firefly has been instrumental in developing systems that are efficient, yet maintain a high degree of quality control. Firefly’s team is innovative and adaptable to help us meet the needs of our clients, and has utilized creative solutions to help navigate the ever-changing legal landscape.

Joel Knosher, Attorney Denzin Soltanzadeh LLC

★★★★★ 5/5

Our firm has had the pleasure of working with Firefly for several years now. Firefly’s customer service and response times are outstanding. Firefly’s web portal is extremely user-friendly, and the file information is always up to date. In addition to placing file updates on their web portal, Firefly also sends email updates, which is extremely convenient and allows us to easily save updates to our electronic files. Firefly also provides our firm with quarterly client reports that provide us with important details on our files, such as status updates and analytics, which are invaluable from a practice management standpoint. We truly enjoy working with Firefly and consider them a valued vendor partner!

Albertelli Law Partners Ohio – Tony Scarlato, Ohio Managing Partner

★★★★★ 5/5

It was a pleasure working with the Firefly team for this years audit. Firefly was very responsive, professional and thorough in both their initial questionnaire as well as all follow-ups. Firefly’s compliance and security controls are both on point. I look forward to our continued relationship and working with them on the compliance audit in 2021.

Stefanie Rudy, Compliance Manager – Diaz Anselmo & Associates P.A.

★★★★★ 5/5

Overall Firefly has drastically helped with efficiency of the service process in our office. They have extremely fast turnaround times with getting things filed and out for service, a very attentive detail oriented staff which is very helpful and responsive to all messages, their servers have done great so far in locating defendants and getting them served quickly, and an added plus is their website which is very user friendly and straight forward to use. Overall I would give Firefly an A+ grade, keep up the good work.

Henschel & Beinhaker, P.A.

★★★★★ 5/5

“Thank you for working so hard for/and with us to ensure the filings are getting done timely. I know it can get a little crazy sometimes with these FHA deadlines and we appreciate you always working with us to ensure the deadlines are getting met.”

Anselmo Lindberg & Associates LLC

★★★★★ 5/5

I wanted to thank you for the expeditious manner in which you handled obtaining the court date and filing the documents at the Bridgeview courthouse. You saved us a lot of aggravation and our client a lot of money. We will definitely be using Firefly Legal in the future. Thanks again.

Julie McCormack, DAVIS|FRIEDMAN

enlighten-caseload

Enlighten your caseload.

Firefly takes pride in putting our clients first. We are dedicated to delivering results and becoming a valued partner to you and your company. See why Firefly has become one of the nation’s most trusted legal service providers today.

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Privacy Policy

Firefly’s intention is to respect and protect the privacy of users of its website. Firefly wants you to understand its practices with regard to collecting and using your information both online and offline and the steps it takes to safeguard your privacy. This statement applies to Personally Identifiable Information collected from Firefly customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets Firefly know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. With this information, Firefly can fill your service requests and better provide you with personalized service.

“Non Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. Firefly may gather certain information about you such as age, date of birth, gender, as well as purchasing information based upon what services you purchase at its website. This information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the Website from which you just came, which URL you next go to, what browser you are using and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

No information shoold be submitted to or posted on this website by anyone under age 13. Firefly does not provide any Personally Identifiable Information to any third party for any purpose whatsoever from any user of this website who is under age 13 and no such information will be used by Firefly for any purpose.

Firefly welcomes any and all questions and feedback. For privacy-related issues, please contact Firefly at:

Firefly Legal, Inc.
19150 South 88th Avenue
Mokena, Illinois 60448
Telephone No.: (877) 963-3534
Email: info@fireflylegal.com

  1. Information Firefly Collects
    1. Personally Identifiable Information
      Collection of Personally Identifiable Information may occur when you:
      • Inquire about Firefly services;
      • Create an account at Firefly’s website;
      • Participate in any marketing survey or other Firefly activity online or offline;
      • Correspond with Firefly; or
      • Otherwise volunteer information.
    2. Non-Personally Identifiable Information
      Firefly’s website may collect some non-personal information about you using special types of technologies, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
  2. Use of Data Firefly Collects
    1. Personally Identifiable Information
      Firefly wants to provide you with the best service experience. In order to do this, Firefly may use your Personally Identifiable Information to allow it to:
      • Track and verify compliance with Firefly policies and applicable laws;
      • Provide the services you request;
      • Contact you about the status of a service request;
      • Customize our communications to you; and
      • Improve our customer service.

      Your email address will not be shared with any third parties. Instructions for unsubscribing from any newsletters or promotional emails are included in every email.

    2. Non-Personally Identifiable InformationFirefly uses the Non-Personally Identifiable Information that it collects from you and other visitors in a manner that does not personally identify any individual. Firefly uses Non-Personally Identifiable Information to make its website more interesting and usefol to you. Firefly also tracks the pages or documents accessed within its website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help its site design team.Cookies: Like many other commercial sites, Firefly’s website utilizes standard technologies called “cookies” to collect information about how its website is used. A cookie is a small data text file that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Firefly. You can set your browser to not accept cookies, but that may interfere with your use of the website. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies also allow Firefly to track user trends and patterns which can help Firefly improve areas of its website. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections made. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus or capture your email address. No Personally Identifiable Information is recorded.
  3. Information Firefly Shares with Others
    1. Firefly’s Contractors
      Firefly may contract with other companies to provide certain services to Firefly. In some instances, these contractors may have access to Personally Identifiable Information, but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Firefly. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Firefly.
    2. Third Parties
      Your email address is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Firefly business).
    3. Disclosure Exceptions
      Notwithstanding the above policies, Firefly reserves the right to disclose your personal information to appropriate third parties if required to do so by law or if Firefly believes that such action is necessary:
      • To comply with legal process such as a search warrant, subpoena or court order;
      • To protect Firefly’s rights and property;
      • To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
      • To protect against misuse or unauthorized use of the website; or
      • During emergencies, such as when Firefly believes someone’s physical safety is at risk.

Your Choices

Firefly offers choices about the types of information you receive from Firefly. If you prefer not to receive communications from Firefly or if you prefer to receive them less frequently, please contact Firefly at the address shown above.

You may ask to review, revise, correct or update any of your personal information by contacting Firefly at the address above. You may also request changes in your email preferences, such as letting Firefly know that you do not wish to receive further email communications from Firefly or if you wish to have your personal information removed from its email mailing list. You may contact Firefly with regard to these matters at the address shown above.

Please be sure to provide your exact name and address so that Firefly can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact Firefly again and it will make every effort to correct the situation.

Email Use

When you provide Firefly with your email address, it may send you emails necessary to respond to a request. Your email address will be used only to respond to your request and will not be shared with any third parties. Instructions for unsubscribing from receiving future emails (opting-out) are included in every email containing promotional material.

Security

It is Firefly’s intent to protect against the loss, misuse or alteration of information that it has collected from you. Firefly employs reasonable security measures to protect the security of the information you submit. When you request services or create an account on its website, your access to that account is password protected so that only you can access it. Firefly maintains the data you provide in a secure database.

Policy Changes

If Firefly makes changes to any terms or conditions of its Privacy Policy, the changes will be posted on this portion of the website so that you will always know what information is collected, how it might be used, to whom it may be disclosed and what choices you have. Please be sure to check this page each time you visit the website. Your continued use of this website following any posted changes to these terms will mean that you have accepted those changes.

Questions or Comments?

For questions, comments or assistance, you are invited to contact Firefly at its address at the beginning of this Policy or above, or by calling us toll free at (877) 963-3534.